Don't mad. At Friday many people will call in sick, so they can take a long weekend. It is their rights to use their sick leave. You don’t need a doctor’s certificate for just one day. It is very common in Canadian work place. I do this all the time. Manager has nothing to do with it; he just has nobody to send. For them a customer is a customer, Chinese or not makes no deferent.
In Canada consumer dispute is solved in court. Consumer association is not a government agent. They don’t have any power over the store.
Are you ready to sue a big corporation with deep pocket for this?
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