I signed the contract plan in 2003. It said to keep my rate under 0.05$/kWH but I checked my old bills when I got this year new contract form and found that I still payed higher rate when the rate went up to above 0.05$ in 2006 and 2007. I didn't call them since it is only 0.003-0.008$ difference but I wouldn't sign it again. I also met their door-to-door sales person for their gas plan. It is disgusting.
This is my own experience.
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