[否极泰来]

最初由 闲得慌 发布
你对他们越有耐心， 他们还越认为你好欺负， 说不定还认为你心中有鬼。
我的办法是对他们极不耐心。

比如说他们不是要你去银行查它的支付信息吗？那你就问他们，如果查到钱是他们取了， 他们怎么办？
你可以要求他们的正式道歉，而且由此而产生的花费及其利息(利率由你定）完全由他们来付。并告诉他们你随时准备上法庭起诉。

这里也是店大欺客。那个Rogers也是这样。不能太客气。我就是天天打电话，烦死他们。

[Chiling]

最初由 jzhang77 发布



"最后一次也是忍无可忍，骂了人"


How to "骂人"?
What did you "骂"?

1. Fu*k
2. Fu*k U
3. Sh*t
4. Piece of Sh*t
5. TMD
6. TNND
7. ??

Just want to learn and practise next time.

我说：这是第五次我打电话给你们了，你说的和前四位说的都一样。我不想再等了。
他说：whatever,你必需等，我们会跟你联络的。(其实他就是想拖，拖到8号，我买的那个special plan就无效了，听着他们第五次说这句话，真是能气死人)
我说：your service is piece of sh$t. seller告诉我这个CD-KEY是绝对可用的，如果你们那该死的CD-KEY无效，为什么他妈的还要卖它？
他说:请你安静一下，别冲我抱怨。
我说:你想让我再信你们一次么？(因为每个人都是说下午就回电话，但是根本没有回电)
他说：你等一下，我查查我们的记录。
我等。。。。。。。
然后他说:你的情况我知道了，我一会儿就给你回电话。
我大声的吼了一声:that's fine.把电话给挂了。
几分钟后，另外一个rogers guy打来电话，说你的CD-KEY有效，可以给你约时间安装了。(心里又惊又喜又气)
几分钟后，又一个rogers girl打来电话，说你的问题解决了么？我们说解决了，她好像还挺惊讶，不知道为何。

[allhelp]

最初由 gdntfrank 发布
last time when I move, they told me they don't need to send any engineer to my
apartment to install the phone-line. however, after I moved in I foud the phone
is not ready. After phoned bell several times, they fix it 5 days later. Can you
imaging 5 days without any connection to the outside world? Furthermore, they
charge my service fee for that 5 days! Bell is a very bad company and rude to
its customers!

Same as my case. Promised me that my new line
would be ready in 24 hours. First time I call them,
they said "Oh, let's wait for another few hours".
Second time, "Oh, it is after 6:00pm, we have no
engineer". Third time, "We will forward your problem
to proper group". Forth, fifth, sixth....time,
"You have to wait for our engineer to fix". And
finally on 5th day, my phone line got hooked up.
However, they didn't charge the 5 days service.
Some Canadians and Canadian companies are really
SHIT!

[zara]

Bell 有个讲中文的客户服务电话,试试打一下去投诉吧,听电话的很多是讲正宗普通话的,估计也是新移民,也许可以帮到你,都是中国人嘛,而且他们的态度都还挺好的.希望可以帮到你.

电话是: 1-800-715-1888

[孤独的人是可耻的]

多谢大家的建议！！！
今天打电话，他们说在对帐，把我的对出来后给我电话。。。