刘越捐款处理邮件样本(定稿) 并从今天开始发送邮件

  • 主题发起人 主题发起人 Riven
  • 开始时间 开始时间
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Riven

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经过薛金生先生和志愿者的准备和邮件系统测试,本邮件在今天开始发给每位捐款人。

如果您未能收到邮件, 可以直接联系 donate2liuyue@gmail.com,志愿者会及时处理您的捐款。

再次感谢每位关心支持及帮助刘越家属的朋友们。



邮件样本
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May 5, 2014


Name of the donor

Address:


Ref: The Usage of the Received Donations


Dear ……

Please accept our sincere thanks for your kindness and generosity to the Liu’s family. Without your financial help, Madam Fanyan Bu and the two lovely kids could not even survive from this most difficult period in their life time.

The purpose of this letter is to inform you that we have received $104,050.00 in donations. This amount has far exceeded over our expectations. In order for us to make the best possible use of the funds not only to help the Liu’s and at the same time to meet the wishes of the donors, we are sending you a letter (or an email) on behalf of Fanyan Bu, the Widow of the late Yue Liu, for your opinion about how you would like your donation to be used. Your wish will be strictly followed under the named options below.

Please reply with ONLY one of the following options:

A. I would like to transfer my donation in full to a third-party charity:

1. CHEO Foundationhttp://www.cheofoundation.com/
2. Lifesaving Society:http://www.lifesavingsociety.com/


(Note: Please note your donation will be transferred by an In Trust account for CHEO or Lifesaving Society on behalf of the widow, Fanyan Bu. This account is opened and used for this specific transaction only and nothing else.


Please also note: You will not receive any Tax Receipt either from CHEO or Lifesaving Society. If you do want a Charity donation receipt, please choose Option B below and donate on your own.)


B. I do not want to donate my fund to the Liu’s and I want the fund back.

C. I would like to donate my fund to Liu’s family for them to spend as they wish.

Our apology to those anonymous donors who donate by cash or by check with no name and address on the check. Due to the reason that we do not have your contact number, we will not be able to reach you. If you are one of these donors, please get in touch with us with your proof of donation not later than June 8, 2014. A refund check will be mailed to you accordingly. Your quick responses will be greatly appreciated.

Please feel free to make your own final decision and send your choice by email, fax, or perosn at your earliest convenience. Thank you again on behalf of the Liu’s for your kind support to the Liu’s during their extremely tough time period.

1. Method of Refund:

a. Any donation by PayPal or e-transfer will be refunded in the same manner;

b. For donations by check, we will void the check and email you a scanned version of it, but we will not be returning the original check;

c. For cash donations, we will refund by cash, unless you prefer another refund method that is more convenient for you.

2. Methods of contacts:

· By email: donate2liuyue@gmail.com;

· By fax: 613-224-8068

· By person: 31C-174 Colonnade South, Nepean, Ontario, K2E 7J5

Please note if we do not hear from you by June 8, 2014, we will return your donation.

Again, we would like to take this opportunity to thank all the volunteers, donors, and kindhearted neighbors, friends, and members of the community who have shared their well wishes and kind gestures to Madam Fanyan Bu and the Liu’s family in time of need. Your continued assistance, support, and understanding are much appreciated!



Regards,


Chinese Community Association of Ottawa
 
May 6th Update:

因邮件系统发送邮件数量限制, 部分捐款人邮件包括捐款处理办法邮件没有送出,全部发完可能需要1周或更长时间。 请大家耐心等待。

任何时间都可以联系donate2liuyue@gmail.com 查询最新进展及您的捐款处理办法。
 
May 7th update:

由于发送邮件过多, 邮件服务器启动过滤系统, 第二封邮件被截停,正在联系客服解决。
 
May 7th update 2:

第二封邮件已经发出,请各位捐款的朋友注意查收,如果没有收到,请查找您的Junk Mail Folder. 或者发送Email 到donate2liuyue@gmail.com, 志愿者会重新发送。
总共发送:1015封
Bounce back的邮件:69封 志愿者会寻早其他联系方式通知这些朋友。
 
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