BMW Service AdvisorRequirements: Better have experience or knowledge in the automotive repair industry. Detail-oriented individual comfortable with computer programs. knowledgeable of the latest automotive technologies and be a persistent problem solver Team oriented, flexible and focused on maintaining a high level of customer service Must be capable of working independently, effectively managing his or her time and work flow Responsibilities: Advise customers on the care of their vehicles and the value of maintaining their vehicles · Maintaining an orderly workplace. Scheduling service appointments · Dealing with customer's inquiries and complaints Follow up progress of each repair order during the day, ensuring to contact customers by telephone regarding changes in the estimate or time promised Requires working closely with other leaders in the retail facility, planning for the appropriate availability of parts and supplies. Handle telephone inquiries regarding work in process and appointments and return phone messages promptly A desire to achieve the very best in customer service and teamwork Excellent listening skills Additional duties as assigned We offer a competitive pay and benefits program. $$$年薪面议 Job Type: Full-time Required skills. Chinese and English Customer service experience 有意请发简历至Jason.zhao@elitebmw.com Jason Zhao: 6136988015 Elite BMW
