br> br> Job Title: Freedom Mobile (WIND) Store Manager and Sales Adviser Location: Ottawa Job Type: Full - time and Part - time Category: Retail/Sales Job Description freedom Mobile (WIND) is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,003,469 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth-largest mobile operator. Want to expand your career without limits….see what we offer. •Team Oriented Environment •Salary + Commission •Performance Based Bonuses •Professional Training Program We are currently recruiting for a WIND Store Manager and WIND Sales Specialist to join our Ottawa Team on a FULL-TIME and PART-TIME basis, who can do the following for our customers: Position Overview Determine the needs of our Customers while providing exceptional customer service throughout all stages of the Customer life cycle – from greeting, informing, selling, or answering customer inquiries to assisting with customer billing or hardware questions. A Day in the Life •Be a WIND Mobile Brand Ambassador – live out our Core Values each and every day so to provide exceptional customer service, ensure an engaging and rewarding workplace for yourself and your peers, and drive continuous sales results •Inform our Customers about our service offerings and hardware options •Determine the needs of our Customers and provide recommendations on the best solutions to meet their needs •Provide information to our customers on warranties, care and maintenance of their devices, activating or troubleshooting their devices, and hardware specifications •Sell merchandise and process payments by totalling purchases and processing cash, debit, or credit card payments appropriately •Accurately document sales and/or customer account changes in our Company systems and databases •Ensure each and every prospective and current Customer receives the very best service and experience possible •Participate in mandatory team meetings and on-going training sessions, so to ensure an environment of continuous learning and growth •Adhere to Retail Standard Operating policies, processes, and procedures •Meet individual and team performance metrics •Other duties as requested by Manager Skills and Competencies Attention to Detail — being thorough and ensures things be done right, precisely, and according to process/procedure Accountability — being reliable, responsible, and accountable to your customers and colleagues alike Effective Communication — being able to effectively explain plans, thoughts, and concepts when speaking to customers or colleagues Results-Oriented — being self-motivated to succeed and win, using tools and resources to drive positive results Flexibility — being flexible with your schedule and available to work weekdays, nights, and weekend shifts Experience •Minimum of 6 months of progressive Retail Sales experience •Previous experience in the wireless industry is an asset •Business / Management diploma/degree is an asset •Fluent English and Mandarin (speak French and Cantonese is an asset) •Driving a car is an asset Contact Person: Fay Meng Email: firstname.lastname@example.org We thank all applicants for their interest, only those selected for an interview will be contacted.