The City of Ottawa has terminated its agreement with Service Line Warranties of Canada (SLWC), citing the significant growth of warranty services and insurance coverage now available to homeowners to cover service line repairs on their properties.
Water and sewer/septic service lines, including the stormwater sewer line, connect a homeowner’s property to the City’s water and wastewater systems. Homeowners are responsible for any repair costs associated with the section of the line located on their property.
When the City first entered the agreement with SLWC in 2020, there was a lack of...