According to Microsoft, if you are having trouble with either Internet Explorer 6 or Outlook Express 6 because of damaged files or missing registration information (XP registration trouble, not your name and address) you will need to either reinstall or repair the affected installation. I'm going to go over two ways that Microsoft suggests for dealing with IE6 and OE6 problems. Read over the entire article before making a decision about which method to use. At the end of Method II I've mentioned what I'd consider the best solution to this problem.
Method II
The second method to try and correct the problem involves editing the registry and reinstalling Internet Explorer 6. The standard cautions apply whenever you are editing the registry. If you need help on how to backup the registry, click here.
If you are having problems only with Internet Explorer 6, proceed as follows:
[Start] [Run] [Regedit]
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
Modify/Create the Value Data Type(s) and Value Name(s) as detailed below.
Data Type: DWORD // Value Name: IsInstalled
Setting for Value Data: [Change the Value from 1 to 0]
Exit Registry
If you are having problems only with Outlook Express 6, proceed as follows:
[Start] [Run] [Regedit]
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
Modify/Create the Value Data Type(s) and Value Name(s) as detailed below.
Data Type: DWORD // Value Name: IsInstalled
Setting for Value Data: [Change the Value from 1 to 0]
Exit Registry
If you are having problems with both Internet Explorer 6 and Outlook Express 6, proceed as follows:
Change the values in both of the registry keys as outlined above.
Exit Registry
