有人去过Direct Buy吗?
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Rip-off Report: DirectBuy - Franchise Owner Rock Borschuk, CPA Ripoff Arrogant deceive forcing customer out of the touring the demo room Gaithersburg Maryland
Report: DirectBuy
Category: Furniture & Furnishings
DirectBuy - Franchise Owner Rock Borschuk, CPA Ripoff Arrogant deceive forcing customer out of the touring the demo room Gaithersburg Maryland
*Consumer Comment ..Respect for the retail community-- that's rich!
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DirectBuy
Phone: 301-926-1116
Fax: 301-926-0328
202 Perry Parkway, Suite 3,
Gaithersburg, Maryland, 20877
U.S.A.
Submitted: 4/6/2006 8:36:25 PM
Modified: 3/4/2007 3:17:10 PM
Allan
Rockville, Maryland
My Bad Experience at DirectBuy, in Gaithersburg, MD and the Franchise Owner Rick Borschuk, [COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif][COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif]CPA[/FONT][/FONT][/COLOR][/COLOR]. in Metro Washington area. People be aware of the trap and bad business manner by this buy and whole DirectBuy business.
My wife and I joined the presentation after viewing the [COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif][COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif]TV [/FONT][COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif]ad[/FONT][/COLOR][/FONT][/COLOR][/COLOR] and phone call to make the appointment. They won't tell you the membership fee until at the end of TV (video) [COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif][COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif]presentation[/FONT][/FONT][/COLOR][/COLOR]. When there was a lady said she could not make decision to pay $4995 for the first two year and $200 for each year thereafter within 8 years. She said she would talk to her close family people to make decision because she did not know that if one does not join the membership at the end of tour (90 min. totally with 45 min. presentation), one would not be allowed to come back to DirectBuy within 5 years! Yes, the same night to make decision or no right to join or visit the DirectBuy in next 5 years! They claimed that you would save $5000 within 10 years of membership easily, even if you just purchase 2 items each year, most of time in the first year.
Then the lady presentor just ask their staff to call the owner in and he instantly request the lady who complained the lack of time and preparation. I tried to explain to Mr. Borschuk that she was not intending to disturbe the presentation, just was asking if she could take another day or have somebody to help her to make decision. Then he suddenly said to me 'would you leave here now?' My wife and I felt very upset about his bad manner and arrogance. He just turned me away. My wife and I just purchased a 0.9 milliion house in Rockville, MD a week ago in the first week of shopping houses. We made decision to purchase at the 2nd house we saw. We do not want to waste our time to shop around. We could join the membership the same evening after the tour, because money is not our issue. Our business is running very well in recent years. But just because Mr. Borschuk and his DirectBuy bad business decision/policy that preventing us become their member.
On the way back to home, I told my wife that we were glad to be turned away that saved us money in the long run because we do not have the pressure and needs to purchase more to make the $6000 back within 10 years.
There were about 4 couples and two single females during the presentation. Three couples including us and one female (the lady who was asked to leave the room earlier) left the DirectBuy right away after the confrontation with Mr. Borschuk. Only one couple and one lady went to continue for the tour.
This was my real worst experience in a franchise, ever in my whole life. I am going to talk to any people about my bad experince in DirectBuy today and post it in everywhere I can post just let people not get hooked with directbuy tacit and decive, arrogant manner. DirectBuy shall not exist in the business trying to lure people pay a hefty fee upfront ($5000 within first two years!!!).
Be aware of DirectBuy. Be away Rick Borschuk CPA in Gaithersburg, Maryland DirectBuy!!! Vist your local discount furniture and appliance stores to support local economy.
Allan
Rockville, Maryland
U.S.A.
Rip-off Report: DirectBuy - Franchise Owner Rock Borschuk, CPA Ripoff Arrogant deceive forcing customer out of the touring the demo room Gaithersburg Maryland
Report: DirectBuy
Category: Furniture & Furnishings
DirectBuy - Franchise Owner Rock Borschuk, CPA Ripoff Arrogant deceive forcing customer out of the touring the demo room Gaithersburg Maryland
*Consumer Comment ..Respect for the retail community-- that's rich!
Rebuttal Box
Respond to this report!
Are you an owner, employee or ex-employee with either negative or positive information about the company or can you provide "insider information" on this company?
Victim of this person/company?
Are you also a victim of the same company or person? Want Justice? File a Ripoff Report and don´t let them get away with it!
DirectBuy
Phone: 301-926-1116
Fax: 301-926-0328
202 Perry Parkway, Suite 3,
Gaithersburg, Maryland, 20877
U.S.A.
Submitted: 4/6/2006 8:36:25 PM
Modified: 3/4/2007 3:17:10 PM
Rockville, Maryland
My Bad Experience at DirectBuy, in Gaithersburg, MD and the Franchise Owner Rick Borschuk, [COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif][COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif]CPA[/FONT][/FONT][/COLOR][/COLOR]. in Metro Washington area. People be aware of the trap and bad business manner by this buy and whole DirectBuy business.
My wife and I joined the presentation after viewing the [COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif][COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif]TV [/FONT][COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif]ad[/FONT][/COLOR][/FONT][/COLOR][/COLOR] and phone call to make the appointment. They won't tell you the membership fee until at the end of TV (video) [COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif][COLOR=blue ! important][FONT=Verdana,Arial,Helvetica,sans-serif]presentation[/FONT][/FONT][/COLOR][/COLOR]. When there was a lady said she could not make decision to pay $4995 for the first two year and $200 for each year thereafter within 8 years. She said she would talk to her close family people to make decision because she did not know that if one does not join the membership at the end of tour (90 min. totally with 45 min. presentation), one would not be allowed to come back to DirectBuy within 5 years! Yes, the same night to make decision or no right to join or visit the DirectBuy in next 5 years! They claimed that you would save $5000 within 10 years of membership easily, even if you just purchase 2 items each year, most of time in the first year.
Then the lady presentor just ask their staff to call the owner in and he instantly request the lady who complained the lack of time and preparation. I tried to explain to Mr. Borschuk that she was not intending to disturbe the presentation, just was asking if she could take another day or have somebody to help her to make decision. Then he suddenly said to me 'would you leave here now?' My wife and I felt very upset about his bad manner and arrogance. He just turned me away. My wife and I just purchased a 0.9 milliion house in Rockville, MD a week ago in the first week of shopping houses. We made decision to purchase at the 2nd house we saw. We do not want to waste our time to shop around. We could join the membership the same evening after the tour, because money is not our issue. Our business is running very well in recent years. But just because Mr. Borschuk and his DirectBuy bad business decision/policy that preventing us become their member.
On the way back to home, I told my wife that we were glad to be turned away that saved us money in the long run because we do not have the pressure and needs to purchase more to make the $6000 back within 10 years.
There were about 4 couples and two single females during the presentation. Three couples including us and one female (the lady who was asked to leave the room earlier) left the DirectBuy right away after the confrontation with Mr. Borschuk. Only one couple and one lady went to continue for the tour.
This was my real worst experience in a franchise, ever in my whole life. I am going to talk to any people about my bad experince in DirectBuy today and post it in everywhere I can post just let people not get hooked with directbuy tacit and decive, arrogant manner. DirectBuy shall not exist in the business trying to lure people pay a hefty fee upfront ($5000 within first two years!!!).
Be aware of DirectBuy. Be away Rick Borschuk CPA in Gaithersburg, Maryland DirectBuy!!! Vist your local discount furniture and appliance stores to support local economy.
Allan
Rockville, Maryland
U.S.A.
from consumer report:
With DirectBuy, it will cost you a lot to save: Consumer Reports Home & Garden Blog
With DirectBuy, it will cost you a lot to save
Your town or city might have been blanketed recently with newspaper ads and TV commercials for DirectBuy. The nationwide buying club, with headquarters in Merrillville, Indiana, promises members access to 700 brand-name manufacturers of home goods and the opportunity to buy merchandise with no “hidden store markups and middlemen costs.” Ads invite you to an open house, where you’ll see “confidential” wholesale prices. “We can’t show you the brand names and we certainly can’t show you the prices,” read one ad. What it also doesn’t show you is DirectBuy’s steep membership cost.
The Real Deal
To evaluate the pitch, we went undercover at two DirectBuy franchises in New York. Both gave us the same hard sell and offers of up to 70 percent off retail prices if we were to join. Only after an hour and a half of sales pitches and video testimonials from members did we learn the membership fee: $4,900 to $4,990 (plus tax) for three years and then $190 a year for seven more. Financing is available at 17.75 percent.
After the fee disclosure, we discovered that we had to sign up on the spot or never come back. We couldn’t bring DirectBuy’s “confidential” prices elsewhere to comparison shop, the representatives said, because this would likely anger retailers who might then retaliate against the manufacturers by refusing to sell their merchandise.
The fine print in the DirectBuy contract says you cannot return items, cancel orders, or terminate your membership. When we asked if, after plunking down $5,000, we could cancel and get a refund, a salesperson said, “You’ll have to check state law.” A review of New York state law revealed that the three-day cooling-off period for canceling contracts wouldn’t apply in this case.
Tacked onto the cost of merchandise—which you select from catalogs since DirectBuy has limited showrooms—are a 6 percent handling fee, shipping fees, and tax. Goods are typically shipped only to your local center, so you might pay additional fees to actually get your new stuff home.
Just how good are the prices? We compared them against those of other retailers. Prices for electronics and appliances were often only slightly better than those at online retailers and in some instances higher. For example, a 46-inch JVC flat-screen TV selling for $2,586 on DirectBuy’s site cost $2,095 elsewhere. We did find deep discounts on flooring and high-end furniture. In fact, one member we interviewed estimated that she saved about $50,000 over several years on furniture and a kitchen remodel using DirectBuy. Yet the club did poorly on some basics. We found a Kohler bath faucet for $300 less on a kitchen-and-bath Web site.
Some DirectBuy members complained to us about poor customer service and long waits for merchandise. But since DirectBuy outlets are franchises, service varies by location. Most outlets have a good record with the Better Business Bureau, though some have a poor one or have been suspended from the BBB.
The Bottom Line
The lack of price transparency makes it hard to evaluate whether you’ll save by joining DirectBuy. But even if you were to save 25 percent on purchases after joining, you’d need to spend more than $20,000 just to recoup your membership fee. DirectBuy might save you money if you’re furnishing a house from scratch or doing a major renovation. But since you can’t shop around beforehand, you’ll be joining blind.—Chris FicheraThis article first appeared in the September 2007 issue of Consumer Reports Money Adviser.
With DirectBuy, it will cost you a lot to save: Consumer Reports Home & Garden Blog
With DirectBuy, it will cost you a lot to save
Your town or city might have been blanketed recently with newspaper ads and TV commercials for DirectBuy. The nationwide buying club, with headquarters in Merrillville, Indiana, promises members access to 700 brand-name manufacturers of home goods and the opportunity to buy merchandise with no “hidden store markups and middlemen costs.” Ads invite you to an open house, where you’ll see “confidential” wholesale prices. “We can’t show you the brand names and we certainly can’t show you the prices,” read one ad. What it also doesn’t show you is DirectBuy’s steep membership cost.
The Real Deal
To evaluate the pitch, we went undercover at two DirectBuy franchises in New York. Both gave us the same hard sell and offers of up to 70 percent off retail prices if we were to join. Only after an hour and a half of sales pitches and video testimonials from members did we learn the membership fee: $4,900 to $4,990 (plus tax) for three years and then $190 a year for seven more. Financing is available at 17.75 percent.
After the fee disclosure, we discovered that we had to sign up on the spot or never come back. We couldn’t bring DirectBuy’s “confidential” prices elsewhere to comparison shop, the representatives said, because this would likely anger retailers who might then retaliate against the manufacturers by refusing to sell their merchandise.
The fine print in the DirectBuy contract says you cannot return items, cancel orders, or terminate your membership. When we asked if, after plunking down $5,000, we could cancel and get a refund, a salesperson said, “You’ll have to check state law.” A review of New York state law revealed that the three-day cooling-off period for canceling contracts wouldn’t apply in this case.
Tacked onto the cost of merchandise—which you select from catalogs since DirectBuy has limited showrooms—are a 6 percent handling fee, shipping fees, and tax. Goods are typically shipped only to your local center, so you might pay additional fees to actually get your new stuff home.
Just how good are the prices? We compared them against those of other retailers. Prices for electronics and appliances were often only slightly better than those at online retailers and in some instances higher. For example, a 46-inch JVC flat-screen TV selling for $2,586 on DirectBuy’s site cost $2,095 elsewhere. We did find deep discounts on flooring and high-end furniture. In fact, one member we interviewed estimated that she saved about $50,000 over several years on furniture and a kitchen remodel using DirectBuy. Yet the club did poorly on some basics. We found a Kohler bath faucet for $300 less on a kitchen-and-bath Web site.
Some DirectBuy members complained to us about poor customer service and long waits for merchandise. But since DirectBuy outlets are franchises, service varies by location. Most outlets have a good record with the Better Business Bureau, though some have a poor one or have been suspended from the BBB.
The Bottom Line
The lack of price transparency makes it hard to evaluate whether you’ll save by joining DirectBuy. But even if you were to save 25 percent on purchases after joining, you’d need to spend more than $20,000 just to recoup your membership fee. DirectBuy might save you money if you’re furnishing a house from scratch or doing a major renovation. But since you can’t shop around beforehand, you’ll be joining blind.—Chris FicheraThis article first appeared in the September 2007 issue of Consumer Reports Money Adviser.
有个人专门做了个网页让人们去交流关于DIRECT BUY 的信息， 各种评议都有， 可以借鉴。
Brads Blog :: Beware DirectBuy
Brads Blog :: Beware DirectBuy
中文的 "最近上当受骗了一次。写出来，让大家也警惕一点哦！"：
Direct buy
Direct buy
PCbrother
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是这样的！我参加过他们的介绍会， 人还是相当客气的！
但是你必须立马做出决定加入还是不加入， 不加入就被永久拒绝了
平均下来十年每年六百，如上文中所说的， 头三年要五千，而后每年二百
看了看他们的目录（他们只有目录，没有或者只有少许样品）东西还不少
大多是品牌商品，市面上比较贵的，
但是如果你是寻找特价商品的一类呢，directbuy就不是很合适了
举个例子你买壁炉， 如果你买三四百的话，他们那里就没有
canndiantier就有，高档的就能省个四五百元
你买家具，想bay 里面买1000元左右沙发的，他们厂家价格400-500 根据面料来算。还要加运费和税 还是能省个300元左右
中高档的波斯毯，比起homedepot的税后价 能便宜一百元左右
其次就是装修的材料比较便宜，
缺点是 要用现金买 （包括信用卡） 没有finance plan
还要等个把月
不适合愿意等待特价商品的人群，因为特价的和他们的最终价格差不多
也不适合没耐心的人群，一般都要等半天
适合不愿逛街的男人们，因为看图选货，不用等待货品特价
建议两家合买， 一家出个男的，一家出个女的，一家各有一张卡
会费便宜了一半，而且每家都有入门卡。
上次用了朋友的卡，老是提心吊胆的，生怕被他们认出来。
那些sales的记性挺好的！
但是你必须立马做出决定加入还是不加入， 不加入就被永久拒绝了
平均下来十年每年六百，如上文中所说的， 头三年要五千，而后每年二百
看了看他们的目录（他们只有目录，没有或者只有少许样品）东西还不少
大多是品牌商品，市面上比较贵的，
但是如果你是寻找特价商品的一类呢，directbuy就不是很合适了
举个例子你买壁炉， 如果你买三四百的话，他们那里就没有
canndiantier就有，高档的就能省个四五百元
你买家具，想bay 里面买1000元左右沙发的，他们厂家价格400-500 根据面料来算。还要加运费和税 还是能省个300元左右
中高档的波斯毯，比起homedepot的税后价 能便宜一百元左右
其次就是装修的材料比较便宜，
缺点是 要用现金买 （包括信用卡） 没有finance plan
还要等个把月
不适合愿意等待特价商品的人群，因为特价的和他们的最终价格差不多
也不适合没耐心的人群，一般都要等半天
适合不愿逛街的男人们，因为看图选货，不用等待货品特价
建议两家合买， 一家出个男的，一家出个女的，一家各有一张卡
会费便宜了一半，而且每家都有入门卡。
上次用了朋友的卡，老是提心吊胆的，生怕被他们认出来。
那些sales的记性挺好的！
PCbrother
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哦！我还比较幸运啦！至今还没有这样的事情发生！嘻嘻！钱也省了不少！这里强调一点
directbuy里面的东西一般价格都还行，牌子也还可以，但是比起一些在canadiantier 和 特价店的价格
就不行了
他还有隐藏的价格， 如手续费（不是全都有），运费，个别还有关税，一般来讲越中高档的东东省的多。
比如高档轮胎等等，即使加了运费手续费和税，还是比外面的价格低很多。对开suv和truck的朋友们合适
相反普通轮胎价格算下来就便宜一点，还不如去canadiantier 或costco
如果你恰好买了大房子，要装修，要添置很多家具，就划算了
如果经济状况不太好或者一般，它反而是个负担。 因为你可在很多地方，化少钱买到合适的商品
PCbrother
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仅仅只为家电就算了吧！等等futureshop或其他商店的特价吧，如果还要采购不少家具还行，差不多一次就能赚回来会费，这样以后就是净省的了
你可以给我你要的牌子，我下次去的时候帮你看看价格。你自己在比较一下
47“ LCD LG 47LBX ca$2016
42” LG LB5D 1152
42" toshiba 64U $1350 左右记不清了
还要加运费100元左右 自己比较一下吧
千万别要自己去参加他们的介绍会，除非你已经决定加入，否则会被缠住的
