Elite BMW: 招聘中文Service Advisor！年薪优，福利佳！

[Elite Neo]

BMW Service Advisor​

Requirements:

• Better have experience or knowledge in the automotive repair industry.
• Detail-oriented individual comfortable with computer programs.
• knowledgeable of the latest automotive technologies and be a persistent problem solver
• Team oriented, flexible and focused on maintaining a high level of customer service
• Must be capable of working independently, effectively managing his or her time and work flow

Responsibilities:

• Advise customers on the care of their vehicles and the value of maintaining their vehicles ·
• Maintaining an orderly workplace.
• Scheduling service appointments ·
• Dealing with customer's inquiries and complaints
• Follow up progress of each repair order during the day, ensuring to contact customers by telephone regarding changes in the estimate or time promised
• Requires working closely with other leaders in the retail facility, planning for the appropriate availability of parts and supplies.
• Handle telephone inquiries regarding work in process and appointments and return phone messages promptly
• A desire to achieve the very best in customer service and teamwork
• Excellent listening skills
• Additional duties as assigned

We offer a competitive pay and benefits program. $$$年薪面议

Job Type: Full-time

Required skills.
Chinese and English
Customer service experience

有意请发简历至Jason.zhao@elitebmw.com
Jason Zhao: 6136988015
Elite BMW

 

[Elite Neo]

 

[Jason Zhao]

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