Victoria Day schedule changes

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Ottawa - The City of Ottawa would like to remind residents of the following schedule changes for Victoria Day, Monday, May 23.


Client services:

• Ottawa City Hall and all seven Client Service Centres, including the Government Service Centre located at 110 Laurier Avenue West, will be closed. Business will resume as usual on Tuesday, May 24.

• The City’s Provincial Offences Court, located at 100 Constellation Crescent, will also be closed. Business will resume as usual on Tuesday, May 24.

• The City’s 3-1-1 Contact Centre will be open for urgent matters requiring the City’s immediate attention. Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons living with a hearing-related disability, call (TTY: 613-580-2401).

Garbage, green bin and recycling collection:

• There will be no curbside green bin, recyclingor garbage collectionon Victoria Day. Victoria Day’s pick-up will take place on Tuesday, May 24. In addition, the collection of green bin, recycling materials and garbage will be delayed by one day for the week of May 23. For curbside collection enquiries, refer to the collection calendar tool.

• There will be nomulti-residential collection of bulky items, green bin and recycling container collectionon Victoria Day. Victoria Day’s pick-up will take place on Tuesday, May 24. Recycling container and green bin collection will also be delayed by one day for the week of May 23. However, multi-residential garbage container collectionis not delayed and collection will take place on its regularly scheduled day during the week of May 23.

• The Trail Waste Facility is closed.

Parking:

• All City of Ottawa parking regulations and restrictions will apply during this time.

Transit service:

• OC Transpo service will operate on a Sunday schedule on Victoria Day. On Victoria Day, a family or group may travel all day with a DayPass, which can be purchased for $8.30 from the bus operator when you board. A family or group can include up to six people with a maximum of two who are ages 13 or older. Call 613‑560‑1000 or text 560560 plus your four-digit bus stop number for automated real-time schedule information. For more information, holiday schedules and travel planning, phone 613-741-4390, or visit octranspo.com.

• The Rideau Centre OC Transpo Customer Service Centre will be open from 10 a.m. to 6 p.m. All other OC Transpo Customer Service Centreswill be closed.

• OC Transpo Telephone Information Centre (613-741-4390) will be open from 9 a.m. to 5 p.m.

• OC Transpo Customer Relations Department (613-842-3600) will be closed.

• Para Transpo operations:
• Customer service (613-842-3681) – closed
• Administration (613-244-1289) – closed
• Taxi coupons (613-842-3670) – closed
• Reservations line (613-244-7272) – open 7 a.m. to 5 p.m. However, the line remains open until 12:30 a.m. for inquiries and other general information
• Cancellation/information/general inquiries (613-244-4636) – open 6 a.m.to 12:30 a.m.

Recreation services:

• Free Bike Tune Up – Sunday, May 1 to Victoria Day (Monday, May 23), 11 a.m. to 7 p.m., Monday to Sunday. Brought to you by Right Bike and sponsored by Safer Roads Ottawa. Bring your bike to Ottawa City Hall for a quick tune-up by a professional bike mechanic from Right Bike. They’ll take a look at your brakes, gears, wheels and tires to make sure that you are ready to ride.

• Many pools, fitness centres and some arenas will be open on Victoria Day for public swimming, skating and fitness classes with modified schedules. Please check with ottawa.ca or the facility of your choice for details.
• Many registered programs at swimming pools, community centres and arenas are cancelled on Victoria Day; however, clients should check with their facility to confirm, as some exceptions will apply.

Ottawa Public Health:

• The latest Food Premises and Personal Service Settings (tattoo and body piercing studios, hairdressing and barbershops, nail salons, electrolysis and various other services) public health inspection reports are available online 24/7.

• The Sexual Health Centre and Satellite Clinics will be closed.

• The Dental Clinics and Well Baby Drop-in will be closed.

• Site program – Site office at 179 Clarence Street will be closed; however, the site mobile van will be operating on a regular schedule from 5 p.m. to 11:30 p.m.

• The Ottawa Public Health Information Line will be closed; however, you can call and leave a message and inquiries will be responded to within one business day. You can also connect with us online for the latest health information on Twitter, Facebook, OttawaHealthBLOG, Pinterest and OttawaPublicHealth.ca.

Cultural Services:

• City of Ottawa Archives, arts centres, galleries, theatres and museums will be closed. However, clients should check with ottawa.ca or their facility to confirm holiday hours, as some exceptions may apply.

• Karsh-Masson Gallery, the Barbara Ann Scott Gallery and the OAG Annex at City Hall will be open.

• Museums will be closed.

Archives Services:

• The City of Ottawa Archives Reference Services and Gallery 112 will be open on Saturday, May 21 but will be closed Sunday, May 22 and Monday, May 23 for the Victoria Day weekend.

Municipal child care services:

• All Municipal Child Care Centres will be closed.

Ottawa Public Library:

All branches and services of the Ottawa Public Library will be closed. They will operate as usual on Tuesday, May 24.

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