about FBI "no criminal record

[transformer]

I had mailed my finger print form for immigration to FBI for about 2.5 monthes, and have not received any information from them yet. The information I had said it should take only about 6~8 weeks. I also called the fingur printing agency here at ottawa, where I took the fingure print and they told me it will take about 4 MONTHes. Totally confused. Any body has experince to share?

thanks a lot in advance.