When you claim a loss, you have to pay a portion of the cost, say, you claim you have $30000 loss, the insurance company will pay you $30000 - your deductible, which is about $300 to $500. But if you claim is small, they will not ask you to pay that portion (deductible). Last year, the "small" was defined as $10000, this year, they changed to $25000. So if you make a claim this year and the claim is less than $2500, they will waiv(免除) your deductible. At the same time, they are add more rules as which claim is eligible for waiv