洋葱车行。给大家提个醒!!

本帖由 失落的老猫一号2014-03-30 发布。版面名称:买车卖车

  1. 失落的老猫一号

    失落的老猫一号 初级会员 ID:110458

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    我就去过一次 就给我来这么一出 反正以后不去了 祝他们生意兴隆
     
  2. 月下独酌

    月下独酌 浪子 ID:8824 VIP

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    我擦这么火的帖子我都没看到
     
  3. ID Search Fail

    ID Search Fail Simmy Wu ID:7033 VIP

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    今天有一个之前买车的老外客户过来做保养,稍微聊了一下。
    他说保养他还是在原厂做,但是修车的话就去其他garage做,然后还专门提到了洋葱做得让人挺放心的,还问我知道不知道这个修车行。
     
  4. hikeetech

    hikeetech 新手上路 ID:139144

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    哪有只换rotor不换caliper的?(有换caliper不换rotor的)rotor磨坏了,都是caliper造成的。 你光换rotor有啥用?顾客当然还是来找你。由此看出,洋葱不厚道。
     
  5. dkwan

    dkwan 资深人士 ID:29538

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    Under our warranty policy, we are trying to give the longest possible warranty for our customer at no additional cost.
    As per our brake system, we have three year unlimited mileage warranty.

    Caliper shows sign of seizing when hard to compress when we servicing it. Its very often that the caliper is still usable even its hard to compress and we will advice customer to monitor the system.
    Eventually, the caliper will become completely seized and we will then replace the caliper and warranty the rest of the system, if they turn bad. It's all about customer decision what to change.

    As per @China0007 , if we are not wrong, initial replacement and warranty claim is about 1 year or more apart.

    Caliper becomes inoperable in a year from its last rotor replacement is quite unpredictable. Warranty usually not cover if 3rd object damage the parts, but we still honour our words.

    @hikeetech , if you don't investigate, please don't post "由此看出,洋葱不厚道". Your word "此" refers to nothing, because we did nothing wrong.

    If we change caliper everytime we see bad rotors, everyone will say we are stealer-ship. We are here to inspect each vehicle that customer brings in and we will pull out the best solution one vehicle at a time.

    Again, we welcome positive and negative comments but please investigate before posting.

     
  6. hikeetech

    hikeetech 新手上路 ID:139144

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    I never said you did anything wrong, you just didn't do your due diligence to fix the leading cause of the issue. Customers will not call your shop a stealership because the extra precaution you take and excellent services you provide. However, if people keep finding extra mileage on their car after servicing, I think 'stealership' is a suitable title for your business. Just my 2 cents.

    Also, My advice to you is there is absolutely no need to write English here on this forum. Taking an advantage of some users unproficient language skills is not a best way to stop people from bashing you. Your English might be good, but that doesn't change how people think about your shop.
     
  7. dkwan

    dkwan 资深人士 ID:29538

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  8. dkwan

    dkwan 资深人士 ID:29538

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    What is the leading cause to you in this case? What due diligence should we take in this case? We should change the caliper for every rotor and pad we replace? This is ridiculous.

    No investigate, no comment please.
    ------------------------------------------------------------------------

    This message is particular for you @hikeetech. Since you reply this thread in English meaning you understand what I was trying to say, that's enough to get my message across.

    Internet now has free translation service, if people want to understand what those English means, they can visit http://translate.google.com/ can have it translated. If people want to know more, they will translate and we welcome their feedback. If people don't care, they will skip.

    Again, we welcome positive and negative feedback, but please do your due diligence before reply.

    Happy Canada Day!!!
     
  9. hikeetech

    hikeetech 新手上路 ID:139144

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    What a snob.
    大家不用去查dkwan说了啥,我给大家翻译一下:
    喔太华有多少修车行?如果你们不想来我们这里修车,就别来。修的好不好,是我们决定的。 你们要发言,就说英文,不然,我高高在上,不在乎多你一个客户。

    我说洋葱车行啊,你上中文网站想拉拢些中国客户的想法我理解。我不理解的是你为啥不能用中文来解释你的案例。你难道上英文的网站拉客户也用中文吗?
     
  10. wx0368

    wx0368 知名会员 ID:77567

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    申请个新号在这里闹,有意思吗
     
  11. hikeetech

    hikeetech 新手上路 ID:139144

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    这个问题我也不是已经闭嘴了吗,也不管我的事。大家自己权衡好了。我也没去洋葱修过车,也不好多乱说。

    申请个新账号的大帽子,你扣的太厉害了吧。 你这是凭你的直觉呢,还是张口乱说。
     
  12. 吻舞双全

    吻舞双全 Moderator ID:76001 管理成员 VIP

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    他们车行有问题,车主们要留点儿心眼儿
     
  13. nb1234567

    nb1234567 新手上路 ID:104199

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