本帖由 失落的老猫一号 于 2014-03-30 发布。版面名称：买车卖车
我就去过一次 就给我来这么一出 反正以后不去了 祝他们生意兴隆
Under our warranty policy, we are trying to give the longest possible warranty for our customer at no additional cost.
As per our brake system, we have three year unlimited mileage warranty.
Caliper shows sign of seizing when hard to compress when we servicing it. Its very often that the caliper is still usable even its hard to compress and we will advice customer to monitor the system.
Eventually, the caliper will become completely seized and we will then replace the caliper and warranty the rest of the system, if they turn bad. It's all about customer decision what to change.
As per @China0007 , if we are not wrong, initial replacement and warranty claim is about 1 year or more apart.
Caliper becomes inoperable in a year from its last rotor replacement is quite unpredictable. Warranty usually not cover if 3rd object damage the parts, but we still honour our words.
@hikeetech , if you don't investigate, please don't post "由此看出,洋葱不厚道". Your word "此" refers to nothing, because we did nothing wrong.
If we change caliper everytime we see bad rotors, everyone will say we are stealer-ship. We are here to inspect each vehicle that customer brings in and we will pull out the best solution one vehicle at a time.
Again, we welcome positive and negative comments but please investigate before posting.
I never said you did anything wrong, you just didn't do your due diligence to fix the leading cause of the issue. Customers will not call your shop a stealership because the extra precaution you take and excellent services you provide. However, if people keep finding extra mileage on their car after servicing, I think 'stealership' is a suitable title for your business. Just my 2 cents.
Also, My advice to you is there is absolutely no need to write English here on this forum. Taking an advantage of some users unproficient language skills is not a best way to stop people from bashing you. Your English might be good, but that doesn't change how people think about your shop.
What is the leading cause to you in this case? What due diligence should we take in this case? We should change the caliper for every rotor and pad we replace? This is ridiculous.
No investigate, no comment please.
This message is particular for you @hikeetech. Since you reply this thread in English meaning you understand what I was trying to say, that's enough to get my message across.
Internet now has free translation service, if people want to understand what those English means, they can visit http://translate.google.com/ can have it translated. If people want to know more, they will translate and we welcome their feedback. If people don't care, they will skip.
Again, we welcome positive and negative feedback, but please do your due diligence before reply.
Happy Canada Day!!!
What a snob.