InterMilan7
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你确定你上的不是假的Amazon?
今天差点在亚马逊上购物被骗
- 主题发起人 m234
- 开始时间
ryanliu2011
新手上路
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谢谢楼主分享这样的经历，学习了
m234
⭐安定门箭楼⭐
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亚马逊购物经历三
到收到了"定单" 我还没有感到有啥不对, 因为我还没看付款细节, 我想的是付款给亚马逊, 有问题找亚马逊.
我当时要搞清的是, 那个amazon.com的定单, 我amazon.ca的帐户是否能付款.
于是, 我给亚马逊客服打电话, 问是否能把 .com的定单转到.ca 来.
跟接电话的客服说了我的想法, 她好象不懂, 我让她把电话转到客服经理.
跟客服经理一说, 她马上明白了我的想法, 但说不能办, 那定单在美国,转不到加拿大来.
我说我开始定货时,那东西是在.ca的, 怎么会到.com去了?
她不知是有意还是无意, 让我报定单号, 我把收到的号念给她, 她说不对, 那不是美国定单号.
我当时想, 你们系统生成的定单不会有错呀,于是顺口问道, 你不会告我这定单是假的吧.
她接下来让我看那定单是谁发的, 结果一查:
From: Amazon <OrderID44812Z8J967A@financier.com>
到这我才意识到真是有问题了.
发现了问题后客服经理说, 她会马上给我发一个email, 告我如何举报那个假定单, 他们会去查.
一分钟后收到如下电文:
Hello,
The e-mail you received wasn't from Amazon.ca. We recommend that you open a new e-mail and attach the e-mail you suspect is a fake, then send the e-mail to stop-spoofing@amazon.com. If you can't send the e-mail as an attachment, forward it to stop-spoofing@amazon.com and include as much of the header information as you can.
For your protection, do not respond to it, and do not open any attachments or click any links it contains.
If you responded to the e-mail or visited a linked website but didn't provide any personal information (such as your login or password), your Amazon.ca account information should still be safe. However, if you did respond or if you visited a forged website and entered your Amazon.ca login and password (or any other personal information), we recommend that you update your Amazon.ca password immediately by going to Your Account (www.amazon.ca/your-account) and selecting "Name, E-mail Address and Password." If you provided financial information, you may want to contact your bank or credit card provider.
我跟客服经理说, 不光是这个假定单, 之前我在amazon.ca上的被几次取消的定单也是同一伙人干的.
查一下我帐户的定货史, 应该能更直接的找到是谁. 她说那事她去办.
我跟她说办完后把结果转告给我, 她同意了. 不过我不知道她是否会告我结果.
之后我把假定单发给了stop-spoofing@amazon.com.
如果这种事每天成百成千的发生, 那也许举报会没啥结果, 他们忙不过来
但说到底, 亚马逊把骗子卖的货挂在它的网站上, 不是同伙也是协助, 这事它应该去查.
到收到了"定单" 我还没有感到有啥不对, 因为我还没看付款细节, 我想的是付款给亚马逊, 有问题找亚马逊.
我当时要搞清的是, 那个amazon.com的定单, 我amazon.ca的帐户是否能付款.
于是, 我给亚马逊客服打电话, 问是否能把 .com的定单转到.ca 来.
跟接电话的客服说了我的想法, 她好象不懂, 我让她把电话转到客服经理.
跟客服经理一说, 她马上明白了我的想法, 但说不能办, 那定单在美国,转不到加拿大来.
我说我开始定货时,那东西是在.ca的, 怎么会到.com去了?
她不知是有意还是无意, 让我报定单号, 我把收到的号念给她, 她说不对, 那不是美国定单号.
我当时想, 你们系统生成的定单不会有错呀,于是顺口问道, 你不会告我这定单是假的吧.
她接下来让我看那定单是谁发的, 结果一查:
From: Amazon <OrderID44812Z8J967A@financier.com>
到这我才意识到真是有问题了.
发现了问题后客服经理说, 她会马上给我发一个email, 告我如何举报那个假定单, 他们会去查.
一分钟后收到如下电文:
Hello,
The e-mail you received wasn't from Amazon.ca. We recommend that you open a new e-mail and attach the e-mail you suspect is a fake, then send the e-mail to stop-spoofing@amazon.com. If you can't send the e-mail as an attachment, forward it to stop-spoofing@amazon.com and include as much of the header information as you can.
For your protection, do not respond to it, and do not open any attachments or click any links it contains.
If you responded to the e-mail or visited a linked website but didn't provide any personal information (such as your login or password), your Amazon.ca account information should still be safe. However, if you did respond or if you visited a forged website and entered your Amazon.ca login and password (or any other personal information), we recommend that you update your Amazon.ca password immediately by going to Your Account (www.amazon.ca/your-account) and selecting "Name, E-mail Address and Password." If you provided financial information, you may want to contact your bank or credit card provider.
我跟客服经理说, 不光是这个假定单, 之前我在amazon.ca上的被几次取消的定单也是同一伙人干的.
查一下我帐户的定货史, 应该能更直接的找到是谁. 她说那事她去办.
我跟她说办完后把结果转告给我, 她同意了. 不过我不知道她是否会告我结果.
之后我把假定单发给了stop-spoofing@amazon.com.
如果这种事每天成百成千的发生, 那也许举报会没啥结果, 他们忙不过来
但说到底, 亚马逊把骗子卖的货挂在它的网站上, 不是同伙也是协助, 这事它应该去查.
最后编辑:
m234
⭐安定门箭楼⭐
- 注册
- 2005-01-01
- 消息
- 4,355
- 荣誉分数
- 1,337
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- 373
我在ebay + amazon 上定的中国寄出的产品, 除邮寄时间长, 还没出过啥问题(不过都是小东西,出问题也没啥).
我想北美本地的卖家有法管着应该没大问题, 反而还真遇上骗子了.
