https://ca.linkedin.com/in/colleen-mccleery-48351b13
Summary
Management Consultant with experience in Change Management, Business Transformation including Project Management, Business Strategy, Strategic and business planning, Feasibility analyses, IT Return on Investment (ROI) studies. Engineer with strong process improvement and reengineering aptitudes. Dedication to client support, developing and sustaining strong relationships. Motivated, quick learner, analytical, sound business acumen. MBA with ability to synthesize technological issues with business needs to optimize solutions. Hold a Medical Degree (Doctor of Medicine) from Ross University School of Medicine. Extensive medical and pharmaceutical knowledge, excellent problem solving, strong interpersonal, organization and communication skills.
Roles include:Member of management team in high tech sector, supported senior executives in corporate strategies, market needs, competitive landscape, risk management, marketing. Developed sales and market forecasts.
Strategic Planning: Conducted strategic studies for public and private sector; assessed telecommunications industry current and future business environment; conducted reviews of organizations' core businesses; prepared Business Plan for Public Health Agency of Canada; conducted Privacy Impact Assessment at HRDC; prepared multiple buisiness feasibility studies for Information Management Plans, assessing ROI and productivity gains; conducted benchmarking analyses for large telecom organization to set funding and resource requirements. Assessment of fraud and abuse of Indigenous government program that resulted in an Entitlemnts System for Benefits that corrected the problem.
Contact Information:
Email:
colleenmccleery@hotmail.com
Phone: 613-501-2723
Experience
- Strategy Management Consultant
Self-employed
January 2000 – Present (18 years 5 months)
- Management Consultant
Strategic Bus Consulting
2001 – 2014 (13 years)Ottawa, ON
Provided advisory and analytic capabilities to clients’ business challenges in the following selected consulting engagements:
STRATEGIC CONSULTING
- Conducted a National Study on Fraudulent Use of Native Status Card, which revealed its direct and indirect financial costs to various levels of government and gained national media attention for its quantification of the Indian Card abuse in health fraud, tobacco and fuel tax costs, immigration and welfare abuse; recommended electronic benefit and entitlement system is now in use
- Conducted Study of Application of the Privacy Law across federal government which reviewed the application of law versus actual practice; raised issues at a departmental level on the management and use of personal information and proposed changes
- Conducted Study of various pollution removal technologies that might be commercialised for client, defining strategic potential of products considering pollution control standards, global environmental trends, export strengths and market opportunities
BUSINESS TRANSFORMATION
- Analyzed and developed opportunities to modernize Call Centre operations, reduce costs for departmental administration and move towards cross-departmental call centre operations in order to improve efficiency
- Consulted to Immigration Department on Global Case Management system to improve overall immigration program integrity, efficiency, client service delivery and improve communications and data sharing between agencies, international immigration partners
- Developed Integrated Human Resources and Business Planning Model for departmental planning function
Medical Doctor
Ross University
2008 – 2012 (4 years)
Obtained MD degree. Developed extensive medical knowledge. Extensive up-to-date pharmaceutical knowledge. Worked in non-profit geriatric facility and hospitals learning most recent clinical knowledge
- Director, Marketing and Communications
Metrophotonics
2000 – 2001 (1 year)Ottawa, Canada Area
Managed marketing function
Advised Executive and Board of Directors on marketing strategies, market needs, market positioning, timing, potential, competitive landscape, risk management
Drove business development
- Director, Marketing and Communications
TimeStep
1998 – 2000 (2 years)Ottawa, ON
Led marketing team and developed vision for target market segments for Virtual Private network (VPN) product
Reengineered roles and set up Inside Sales function
Developed performance management metrics for lead generation
- Managing Consultant
SHL Systemhouse
1996 – 1998 (2 years)Ottawa, ON
Provided advisory support and led the reengineering of the materiel acquisition and support processes for the Armed Forces in terms of life cycle materiel management, inventory management, which projected savings of $280 million after implementation
Bid Director on proposals
Managing Consultant
KPMG
1994 – 1996 (2 years)Ottawa, ON
- Multiple engagements in Business Strategy
- For the Canadian Telecommunications Industry, assessed the telecom industry's (national) current and future business environment, identified current and emerging technologies and employment issues to evaluate the future of the industry.
- Consultant
SRI Strategic Resources Inc
1991 – 1994 (3 years)Ottawa, ON
- Multitude of engagements in strategic consulting (professional resume available with full description)
Education
- Ross University
Doctor of Medicine (M.D.), Medicine
2008 – 2012
Queen's University
Master of Business Administration (MBA), Finance and Marketing
1988 – 1990
University of Waterloo
Bachelor of Applied Science (B.A.Sc.), Systems Design Engineering