Canadian Tire Auto Service is cheating me

  • 主题发起人 主题发起人 kent
  • 开始时间 开始时间
CT Auto is cheating really. 2 months ago when I told them to change my snow tires, they reported to me a $1000 repair estimate of here and there on my car. I told them to go screw themselves. And later I went to my auto dealer for a check. Guess what, I was told my car had NOTHING WRONG! While I had to pay my dealer $20 checking fee. I feel that CT is no longer the one we trusted before ...
 
That is the reason why I wanna my story known to everybody

People will think about it twice before stepping into their store
 
Wired. I think you get to understand what is the "wrong axle" first. In my understanding, the "wrong axle" is the aftermarket part, isn't it? Is it the new one or old one "reinstalled" in your car by CT?
 
Wrong axle is the axle that does not fit into my car

I asked the mechanic in Tony Graham, he said that the wrong axle taken out is smaller than the right one. So, you can still install it into your car, but when you start your car, it starts running and damages parts around it
 
I put my story on Wiki

I put my story on Canadian Tire discussion page in Wiki today. I got a warning, anyway, no one remove it yet.
Guys who had the similar problems can visit it and improve my contents

use google, put key words "wiki", go to wiki webpage, search "Canadian Tire", then click on "Discussion", you can find my talk easily

my username there is ChickenOnTable
 
It has been removed, I got second warning
 
感觉楼主可能错怪CT了,而且被Tony狠宰了一刀。
 
确实是被Tony狠宰了无数刀,但是有没有错怪CT, 当我把车从CT开出去的时候就心理清楚了,我当时只是觉得倒霉,还没有起念要追究,直到Tony的report出来,才觉得这口气不能咽下去。
你可以犯错误,把我的车搞坏了,我自认倒霉。但你不能因为快下班了就把错的axle还留在车上还不告诉我
你想想如果我第二天还回CT的话,根据他们当天的建议,我两边的axle都有换,那些被错的axle搞坏的parts也得我掏腰包,还永远都得不到真相。这些咚咚加起来恐怕只会比Tony多
我那天要去Tony的早上曾犹豫了半天,到底是去那个,因为根本没有想到错的axle还装在我的车上,CT肯定是便宜一些。但最后想到车的巨大噪声,还是去了Tony
 
还有一点,Tony可以宰我一样多的刀而没有必要说wrong axle, 找个其它原因就行了。而且Tony还可以换掉我左边的axle, 再多宰几刀。因为我已经告诉Tony说CT要换我两边的axle了

感谢 乐天 和 Bob 的支持, 能让更多人知道这件事就是我的目的,
 
乱猜一下。
其实你的车没什么毛病(Tony的report),CT的建议就是要赚钱(众所周知),修还是不修你要拿主意(经济状况,安全性,严重性),不能他建议什么你就做什么。你决定修了,除了心疼点钱,也不能抱怨太多。我猜那个错的axle还留在车上的可能性不大,因为那个错的axle也要100多吧,所以我想他往回装的时候肯定没认真,比如没加润滑油什么的。
 
问题的关键是哪个我买回来得那个wrong axle和Tony的第二分report (Jan 14). 白纸黑字的写在那里,我还再次与那个mechanic谈了wrong axle的问题,让他确认。这里牵涉到那个mechanic的专业信誉和Tony的商业信誉问题,钱是一样能宰的到的,没有必要特别注明wrong axle以至另起事端。虽然有商业竞争,但是这样做只会受人以柄,要知道那个axle是随时可以拿去鉴定的。还可以查出是哪里出的,什么时候出的。让我们先不要揭破这层迷底把
我的目的可不是心痛钱那末简单,只为这些钱我可以忍,上学的学生都有压力,为了钱退迟一学期毕业是什么代价?人活一口气,就是不能被这些鸟人骗
 
那个wrong axle报价是126,当时我是答应他们第二天回去的
 
感谢乐天给我的启发,有些事情还有理理清
3:50 看到他们完工,开我的车去测试
4:20 被告知wrong axle 问题
这时候不可能换上原来的axle, 因为他们希望我的车留下来
4:40 我决定开车回家,明天再来
这时候才可能换axle,
5:00 关门时间我拿到车
他们work order 上的换axle时间是1.6小时。如果换的话,最多有半小时时间,时间够吗?如果没换,为什么要把126刀的wrong axle 留在车上呢?
这个问题有点头疼
 
看到Tony work order 上也写了更换aftermarket axle。 对Tony来讲除了原装件,都是wrong axle,也说得过去,不会受人以柄。另外,原则上来讲,修车换下来的件要退给顾客,顾客不需要,他们才能处理,Tony怎能还收你钱哪?
1.6小时是工时,不是修车所需要的时间,半小时应该够了。CT的“黑”,全加拿大人都知道,楼主消消气吧。修车被宰是每一个开车人都要面对的问题,其实,看着车行拿着刀,可你还不得不让他宰,那可不只一个疼字,不骂娘,我服他有修养。
我认识的CT一个技工,但他负责电路,等我替你扫听一下。
 
后退
顶部