求助(有关primus)

[busymom]

今天收到一份帐单,可我从没用过它的东西,打上面的电话也没人接.怎么办呢?虽然只是几块钱,可也不能不理它吧?有人有过类似的经历吗?谢谢帮助!

 

[keen_observer]

今天收到一份帐单,可我从没用过它的东西,打上面的电话也没人接.怎么办呢?虽然只是几块钱,可也不能不理它吧?有人有过类似的经历吗?谢谢帮助!

I have similar experience. I received a bill from Primus stating I owe them money for a phone call I made. I never signed up with Primus. I don't how and why my phone supplier will become Primus. I filed a complaint with The Canadian Radio-television and Telecommunications Commission (CRTC) (CRTC Welcome Page). In my complaint, I told CRTC Primus stole my personal information and signing me up with their phone services without my authorization. CRCT follows up with the complaint, and require Primus to respond within 2 weeks. A representative from Primus phoned me and try to resolve the complaint. She canceled the charge and offered an apology. I inquired about how my phone service become Primus, and asked her to provide proof; of course, she was not able to provide any proof. This case is still in legal proceeding, and I can not disclose further.

 

[busymom]

谢谢你的经验.今天我的孩子回来后告诉我,她接到过primus的电话,说它家的长途话费低,然后就要了我的information.孩子没有经验就给了,然后帐单就来了.我的孩子16岁,那么这个协议有效吗?