I don't think you have problem with English. First you should do some self-check:
1. Disconnect the stove power cable and see if other lights are OK. If so, it may be your stove short-circuited.
2. If you have washer/dryer, check them. If they stop working, most likely it is the 3-phase lines issue.
3. If you have an electricity distribution panel inside your apartment or somewhere in the apartment basement, and you know how to check them, do it.
4. Call you hydro provider, tell them your stove not working, some lights are dim, others are working fine. Also tell them what you have checked