请求帮助-----hotmail 为什么不能 login 了

  • 主题发起人 主题发起人 zsy
  • 开始时间 开始时间

zsy

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Following is the message I got from Hotmail:

Your account has been blocked
Why are you seeing this?
Someone may have used your account to send out a lot of junk messages (or something else that violates the Windows Live Terms of Service).
We're here to help you get your account back.
What do you need to do?
We'll ask you to provide us with a mobile phone number where we can send you a verification code and we'll add this phone number to your Windows Live profile for future use. After you enter the code, you can change your password and sign in.
We've cleaned your account settings
Often customers get here because someone else has access to your account and are using it without your knowledge to send spam. To protect you and your contacts, we've removed any Hotmail auto-replies or linked accounts you may have had.
 
use following link to try to Recover a hacked account

http://explore.live.com/windows-live-help-center

Do not use other links because you don't know whoever send that to you, and where you will be linked to.

I had same experience several years ago, I use this method to recorver my account.

Hop it helps!

Good luck!
 
是你的帐号么,确定没错?偶有一次输错了,偶急滴。。。。。。。。。。
 
Thank you very much!!!
 
Question again: I got this window asking for a cell phone number. However, after I provided the phone number, I didn't get any code back.

Really need anyone's help since I have a lot of data in this account. Thanks a lot.




Enter a mobile number to receive a verification code
We'll send a verification code in a text message. We won't use your number for marketing purposes. If you do not own a mobile phone or your country is not listed below, contact customer support
Country:CanadaArgentina
Australia
Austria
Bahrain
Belgium
Brazil
Canada
China
Colombia
Denmark
Finland
France
Germany
Guernsey
Hong Kong SAR
India
Isle of Man
Italy
Japan
Jersey
Jordan
Korea
Kuwait
Malaysia
Mexico
Netherlands
New Zealand
Norway
Portugal
Singapore
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
Yemen
Mobile number:+1
(604) 555-0100

Preferred language for receiving text messages:EnglishEnglish
French I already have a code
 
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