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OC Transpo should hire more special constables and create a standalone safety branch to beef up security and address safety concerns.
That’s one of the key findings of a peer review conducted in March by five members of the American Public Transportation Association.
Ottawa’s transit commission approved the review last July as part of transit services’ general manager John Manconi’s 10-point safety plan and will discuss the findings at Thursday’s meeting .
The review team looked at OC Transpo documents, visited several sites in Ottawa and met with transit staff, commissioners and a number of safety groups, including Hollaback Ottawa and the Women’s Initiative for a Safer Environments (WISE).
It found the special constables unit is under-staffed and safety initiatives at OC Transpo are implemented without an agency-wide safety management plan.
It recommends establishing a new safety branch with a chief safety officer who would report directly to the GM and hiring more special constables, who would take over responsibility for all fare dispute problems.
“Currently, the unit is under-resourced and the number of personnel will need to be increased in preparation for the opening of the Confederation Line,” the report said.
OC Transpo currently employs 47 special constables, the city says.
The report also calls on OC Transpo to create a designated investigator classification within the ranks of special constables and consider adding a video investigator position as well.
OC Transpo staff appear to agree with all of the recommendations but have made no budget requests yet to pay for more officers.
The peer reviewers applauded OC Transpo for its de-escalation training for drivers, and the safe stop and night stop programs, and also for having emergency call boxes, rear-of-bus alarms, and closed-circuit television in key transit locations.
It was also impressed with Manconi’s 10-point safety plan, but said more needs to be done to inform the public about these efforts.
The panel also recommended that OC Transpo conduct a lighting analysis, in particular along the Transitway; promote a “community on a bus” mentality, where riders watch out for each other; create a more user friendly call-in reporting system, and enhance transparency by posting security-related incidents on a website.
mpearson@ottawacitizen.com
twitter.com/mpearson78
查看原文...
That’s one of the key findings of a peer review conducted in March by five members of the American Public Transportation Association.
Ottawa’s transit commission approved the review last July as part of transit services’ general manager John Manconi’s 10-point safety plan and will discuss the findings at Thursday’s meeting .
The review team looked at OC Transpo documents, visited several sites in Ottawa and met with transit staff, commissioners and a number of safety groups, including Hollaback Ottawa and the Women’s Initiative for a Safer Environments (WISE).
It found the special constables unit is under-staffed and safety initiatives at OC Transpo are implemented without an agency-wide safety management plan.
It recommends establishing a new safety branch with a chief safety officer who would report directly to the GM and hiring more special constables, who would take over responsibility for all fare dispute problems.
“Currently, the unit is under-resourced and the number of personnel will need to be increased in preparation for the opening of the Confederation Line,” the report said.
OC Transpo currently employs 47 special constables, the city says.
The report also calls on OC Transpo to create a designated investigator classification within the ranks of special constables and consider adding a video investigator position as well.
OC Transpo staff appear to agree with all of the recommendations but have made no budget requests yet to pay for more officers.
The peer reviewers applauded OC Transpo for its de-escalation training for drivers, and the safe stop and night stop programs, and also for having emergency call boxes, rear-of-bus alarms, and closed-circuit television in key transit locations.
It was also impressed with Manconi’s 10-point safety plan, but said more needs to be done to inform the public about these efforts.
The panel also recommended that OC Transpo conduct a lighting analysis, in particular along the Transitway; promote a “community on a bus” mentality, where riders watch out for each other; create a more user friendly call-in reporting system, and enhance transparency by posting security-related incidents on a website.
mpearson@ottawacitizen.com
twitter.com/mpearson78
查看原文...
