I have comments on Valueway, the Valueway Global Logistics Inc. It website is www.valueway.net and www.valueway.ca
. These comments are not related to the VALUEWAYOTTAWA. Hope you not to misread. I have bad experience with the Valueway. (1)They are unable to guarantee delivery date. (2)If damaged, they will NOT compensate you a cent. (3)Valueway does purchase insurance for every parcel from EMS (its delivery contractor in China). If your parcel is damaged, Valueway will let you provide receipts and claim forms etc, so that Valueway can take the insurance payment from EMS for itself. But you will never get any compensation. (4)Even if Valueway told you they were processing your claim, do not expect any outcome from Valueway in 2 years. Hope you are lucky with Valueway.