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Ottawa – At the 25th annual Transecure Awards ceremony, the City of Ottawa today honoured the heroic actions of OC Transpo employees who went above and beyond the call of duty to provide aid and comfort to residents in need.
“Each year while providing safe, reliable and efficient transit service, OC Transpo employees continue to look out for the security of the public,” said Deputy Mayor Mark Taylor. “The stories we heard today solidify why our customers continue to show confidence in our transit system – it’s because of the caring, selfless individuals who go out of their way to make a difference.”
This year, OC Transpo bus Operator Brian was named the 2014 Transecure Employee of the Year for his brave actions that may have helped save the life of a baby. On October 17, 2014, Brian’s bus was rear-ended by a pick-up truck while at the bus service stop on Industrial Avenue. He quickly went to assist the pick-up truck driver who was frantically struggling to open his back door. Brian then realized that the man was desperately trying to remove his newborn baby from the back seat as his truck filled with smoke. Together, Brian and the driver were able to pry open the door and get the baby out of the back seat. Thanks to Brian’s swift reaction, the baby was safely removed from the vehicle without injury.
“On the 25th anniversary of the Transecure Awards, we tip our hats to the OC Transpo employees who have gone far beyond the call of duty to help customers and residents in emergency situations,” said Councillor Stephen Blais, Chair of the Transit Commission. “Their dedication during times of crisis is a testament to their professionalism and we thank them for helping make both our transit system and city safe.”
The Transecure program is a community watch program on wheels. OC Transpo employees look out for the safety of all community members and, as a result, become the eyes and ears of the community. They notify emergency services when required and assist individuals who are in distress, offering a safe haven in any OC Transpo vehicle. In 2014, OC Transpo employees made 312 Transecure calls, bringing the total number of calls to 10,527 since the program’s inception in October 1989.
For more information on the programs OC Transpo has in place to make transit safe and secure, please visit octranspo.com.
Ottawa – Every year, local emergency services join OC Transpo’s Transecure Committee to honour OC Transpo employees who act as the community’s eyes and ears by offering assistance to those in need and reporting unusual activity to the appropriate authorities. This year, the following employees were honoured at the 25th annual Transecure Awards ceremony:
Brian
On October 17, Conventional Operator Brian’s bus was rear-ended by a pick-up truck while at a bus stop on Industrial Avenue. He quickly went to assist the pick-up truck driver who was frantically struggling to open his back door. Brian then realized that the man was desperately trying to remove his newborn baby from the back seat as his truck filled with smoke. Together, Brian and the driver were able to pry open the door and get the baby out of the back seat. Thanks to Brian’s swift reaction, the baby was safely removed from the vehicle without injury.
Elias
On a September day, Conventional Operator Elias noticed a mn hunched over in the bushes at Greenboro Station. Elias expressed his concern by notifying Transit Law. Once Transit Law arrived on site, it was determined that the man was intoxicated and, after verifying the male’s name, it was confirmed that the he had outstanding warrants. Ottawa Police Service arrived on scene and arrested the man.
Gerald
On a cool December afternoon, Conventional Operator Gerald had finished his shift and was waiting for a bus at Hurdman Station when he noticed a young woman lying on the ground. He approached her and found her to be in a semi-conscious state. Gerald provided a towel and his jacket to cover her legs, and a pair of gloves for her hands. He remained with her and took down her name and health details, which he provided to Emergency Medical Services upon their arrival. He was also able to determine that there may have been a drug issue involved. The young woman was then transported to General Hospital.
Greg
Conventional Operator Greg may have saved a life very early one morning in January. Police were anxious to find a young person who had left a suicide note before leaving his home. Greg noticed a teen on his bus who matched the person’s description, and alerted Transit Operations Control Centre. Before Transit Safety and Fare Enforcement staff could reach the bus, the customer got off. Luckily, a Special Constable found him on the highway a short time later and stayed with him until Ottawa Police Service arrived and returned him to his home.
Jean-Claude
Conventional Operator Jean-Claude’s quick reaction to an incident in July may have helped save a life. Jean-Claude was approaching the Mackenzie King Bridge when he witnessed an individual attempting to jump off the bridge. A motorist pulled the individual from the railing while Jean-Claude and another good Samaritan managed to calm the individual while waiting for the Ottawa Police Service to arrive.
John
In the cold, early morning of March 3, Para Transpo Operator John witnessed a serious vehicle collision on Highway 174 not far from the Transitway off-ramp. John immediately pulled his bus up behind the wrecked vehicle to block traffic and offered his vehicle as a shelter for the 24-year-old male driver of the car involved in the collision. Without delay, John contacted Dispatch to request emergency services to attend to the scene. He remained on scene as a witness while emergency services attended to the man involved in the collision, and then drove the man home at the request of the Ottawa Police Service once their investigation was complete.
Michael and Carlos
During the month of August, Michael, an Assignment Agent with Para Transpo, received a call from a visually impaired individual using an assistive device, who seemed to be in distress. The individual noted that they were injured and were contemplating suicide but they were unable to tell him where exactly they were located. Immediately, fellow Assignment Agent Carlos began working with a Transit Law Superintendent and started to actively get Operators to look for this individual. Michael was able to get pieces of information that assisted in narrowing the search area. Through Michael’s swift actions and Carlos’ ability to utilize the limited information he was given, they were eventually able to get emergency services to the individual’s location.
Pascal and Grant
On the afternoon of May 16, one of OC Transpo’s Fleet Technical Training Instructors was hosting a training session with new maintenance employees when he suddenly became quite ill. That’s when Pascal, a Technical Training Instructor, and Grant, an Equipment/Safety Instructor, were quick to act and assist their colleague. Pascal felt that time was of the essence and asked Grant to immediately contact 911 while he tended to his ill colleague. The instructor was then transported to the hospital by ambulance where he received the medical attention he needed.
Robert
During the month of April, Conventional Operator Robert was travelling along Carling Avenue when he noticed someone lying on the roadway. The person had attempted suicide by jumping off of the 417 overpass onto Carling Avenue. Robert was swift to react and contacted the OC Transpo Control Centre to inform them of the situation. He used his bus to shield the scene and protect the person before emergency services arrived. The person was then transported to hospital with non-life threatening injuries.
Wayne
Late in the afternoon of February 10, Para Transpo Operator Wayne was travelling to make his next pick-up when he noticed an older woman hunched over at a bus stop near Merivale Road and Meadowlands Drive. Wayne immediately stopped his bus to offer assistance and the woman explained to him that she feared she was having a heart attack. Wayne helped the woman board his bus where she was able to administer her nitroglycerin medication. He also contacted Dispatch to request emergency assistance. The Ottawa Paramedic Service arrived shortly thereafter and transported the woman to hospital.
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“Each year while providing safe, reliable and efficient transit service, OC Transpo employees continue to look out for the security of the public,” said Deputy Mayor Mark Taylor. “The stories we heard today solidify why our customers continue to show confidence in our transit system – it’s because of the caring, selfless individuals who go out of their way to make a difference.”
This year, OC Transpo bus Operator Brian was named the 2014 Transecure Employee of the Year for his brave actions that may have helped save the life of a baby. On October 17, 2014, Brian’s bus was rear-ended by a pick-up truck while at the bus service stop on Industrial Avenue. He quickly went to assist the pick-up truck driver who was frantically struggling to open his back door. Brian then realized that the man was desperately trying to remove his newborn baby from the back seat as his truck filled with smoke. Together, Brian and the driver were able to pry open the door and get the baby out of the back seat. Thanks to Brian’s swift reaction, the baby was safely removed from the vehicle without injury.
“On the 25th anniversary of the Transecure Awards, we tip our hats to the OC Transpo employees who have gone far beyond the call of duty to help customers and residents in emergency situations,” said Councillor Stephen Blais, Chair of the Transit Commission. “Their dedication during times of crisis is a testament to their professionalism and we thank them for helping make both our transit system and city safe.”
The Transecure program is a community watch program on wheels. OC Transpo employees look out for the safety of all community members and, as a result, become the eyes and ears of the community. They notify emergency services when required and assist individuals who are in distress, offering a safe haven in any OC Transpo vehicle. In 2014, OC Transpo employees made 312 Transecure calls, bringing the total number of calls to 10,527 since the program’s inception in October 1989.
For more information on the programs OC Transpo has in place to make transit safe and secure, please visit octranspo.com.
BACKGROUNDER
OC Transpo employees honoured for heroic acts
Ottawa – Every year, local emergency services join OC Transpo’s Transecure Committee to honour OC Transpo employees who act as the community’s eyes and ears by offering assistance to those in need and reporting unusual activity to the appropriate authorities. This year, the following employees were honoured at the 25th annual Transecure Awards ceremony:
Brian
On October 17, Conventional Operator Brian’s bus was rear-ended by a pick-up truck while at a bus stop on Industrial Avenue. He quickly went to assist the pick-up truck driver who was frantically struggling to open his back door. Brian then realized that the man was desperately trying to remove his newborn baby from the back seat as his truck filled with smoke. Together, Brian and the driver were able to pry open the door and get the baby out of the back seat. Thanks to Brian’s swift reaction, the baby was safely removed from the vehicle without injury.
Elias
On a September day, Conventional Operator Elias noticed a mn hunched over in the bushes at Greenboro Station. Elias expressed his concern by notifying Transit Law. Once Transit Law arrived on site, it was determined that the man was intoxicated and, after verifying the male’s name, it was confirmed that the he had outstanding warrants. Ottawa Police Service arrived on scene and arrested the man.
Gerald
On a cool December afternoon, Conventional Operator Gerald had finished his shift and was waiting for a bus at Hurdman Station when he noticed a young woman lying on the ground. He approached her and found her to be in a semi-conscious state. Gerald provided a towel and his jacket to cover her legs, and a pair of gloves for her hands. He remained with her and took down her name and health details, which he provided to Emergency Medical Services upon their arrival. He was also able to determine that there may have been a drug issue involved. The young woman was then transported to General Hospital.
Greg
Conventional Operator Greg may have saved a life very early one morning in January. Police were anxious to find a young person who had left a suicide note before leaving his home. Greg noticed a teen on his bus who matched the person’s description, and alerted Transit Operations Control Centre. Before Transit Safety and Fare Enforcement staff could reach the bus, the customer got off. Luckily, a Special Constable found him on the highway a short time later and stayed with him until Ottawa Police Service arrived and returned him to his home.
Jean-Claude
Conventional Operator Jean-Claude’s quick reaction to an incident in July may have helped save a life. Jean-Claude was approaching the Mackenzie King Bridge when he witnessed an individual attempting to jump off the bridge. A motorist pulled the individual from the railing while Jean-Claude and another good Samaritan managed to calm the individual while waiting for the Ottawa Police Service to arrive.
John
In the cold, early morning of March 3, Para Transpo Operator John witnessed a serious vehicle collision on Highway 174 not far from the Transitway off-ramp. John immediately pulled his bus up behind the wrecked vehicle to block traffic and offered his vehicle as a shelter for the 24-year-old male driver of the car involved in the collision. Without delay, John contacted Dispatch to request emergency services to attend to the scene. He remained on scene as a witness while emergency services attended to the man involved in the collision, and then drove the man home at the request of the Ottawa Police Service once their investigation was complete.
Michael and Carlos
During the month of August, Michael, an Assignment Agent with Para Transpo, received a call from a visually impaired individual using an assistive device, who seemed to be in distress. The individual noted that they were injured and were contemplating suicide but they were unable to tell him where exactly they were located. Immediately, fellow Assignment Agent Carlos began working with a Transit Law Superintendent and started to actively get Operators to look for this individual. Michael was able to get pieces of information that assisted in narrowing the search area. Through Michael’s swift actions and Carlos’ ability to utilize the limited information he was given, they were eventually able to get emergency services to the individual’s location.
Pascal and Grant
On the afternoon of May 16, one of OC Transpo’s Fleet Technical Training Instructors was hosting a training session with new maintenance employees when he suddenly became quite ill. That’s when Pascal, a Technical Training Instructor, and Grant, an Equipment/Safety Instructor, were quick to act and assist their colleague. Pascal felt that time was of the essence and asked Grant to immediately contact 911 while he tended to his ill colleague. The instructor was then transported to the hospital by ambulance where he received the medical attention he needed.
Robert
During the month of April, Conventional Operator Robert was travelling along Carling Avenue when he noticed someone lying on the roadway. The person had attempted suicide by jumping off of the 417 overpass onto Carling Avenue. Robert was swift to react and contacted the OC Transpo Control Centre to inform them of the situation. He used his bus to shield the scene and protect the person before emergency services arrived. The person was then transported to hospital with non-life threatening injuries.
Wayne
Late in the afternoon of February 10, Para Transpo Operator Wayne was travelling to make his next pick-up when he noticed an older woman hunched over at a bus stop near Merivale Road and Meadowlands Drive. Wayne immediately stopped his bus to offer assistance and the woman explained to him that she feared she was having a heart attack. Wayne helped the woman board his bus where she was able to administer her nitroglycerin medication. He also contacted Dispatch to request emergency assistance. The Ottawa Paramedic Service arrived shortly thereafter and transported the woman to hospital.
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