Precautionary Boil Water Advisory in effect for some water users on Rideau Street

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Ottawa – As water is being restored to affected properties, a Precautionary Boil Water Advisory is in effect for the following addresses:

  • 107 Rideau Street
  • 109 Rideau Street
  • 111 Rideau Street
  • 111 A Rideau Street
  • 113 Rideau Street
  • 115 Rideau Street


The Precautionary Boil Water Advisory will remain in effect until Ottawa Public Health can confirm, by way of water testing, that the water is safe for consumption.

Drinking Water Services crews have re-commissioned the section of watermain pipe immediately east of the sinkhole in order to restore drinking water to the buildings in that area.

Ottawa Public Health has been proactively working with the affected business owners to ensure they are prepared, once the water is restored, to safely resume their operations under a Precautionary Boil Advisory.

If businesses are unable to boil water; they should use only bottled water. More information available here: What you should know during a boil water advisory.

Water users in the affected area are asked to bring their water to a rolling boil for at least one minute before using it for all consumption purposes, including drinking, making juice, ice and infant formula, as well as for use in food preparation. After boiling, if water is not needed immediately, it should be placed in clean containers to cool in the refrigerator.

Boiled water should be used when brushing teeth. Additional information is available at ottawa.ca, or by calling 3-1-1, or Ottawa Public Health at 613-580-6744.

You can also connect with Ottawa Public Health on Facebook and Twitter (@ottawahealth).


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