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Ottawa ‑ The City’s Audit Committee today received from Auditor General Ken Hughes the 2015 Report on the Fraud and Waste Hotline, and the Review of the Laurier Client Service Centre Cash Handling Process and Cash Discrepancies.
The Auditor General’s Office received 319 reports from the City’s Fraud and Waste Hotline in 2015, which resulted in a range of management actions from discipline ‑ including demotion, suspensions, warning letters, letters of expectation, and employees being reminded of their responsibilities ‑ to terminations.
In accordance with Procedure By-law 2014-441 and pursuant to Subsection 13(1)(a), the security of the property of the City, and Subsection 13(1)(b), personal matters about an identifiable individual, including staff, the Audit Committee resolved in camera to review the recommendations in the Review of the Laurier Client Service Centre Cash Handling Processes and Cash Discrepancies report, which will not be reported out.
“Although unpleasant to hear about, the results confirm that the City has a mechanism in place to ensure thorough investigation of reports received through the Hotline and, that we have measures in place to take appropriate disciplinary action when required,” said City Manager Steve Kanellakos.
The City is committed to protecting its assets from any attempt by anyone to gain financial or other benefits by deceit or any other means, and also to implementing measures to prevent, detect and fully and impartially investigate any suspected acts of fraud or waste.
A range of effective components support the City’s Ethics Management Framework and steps are being taken to strengthen communication to employees with respect to ethics-related expectations, including ensuring that every employee is familiar with the Code of Conduct, which includes whistleblower protection to reassure employees who fear reprisal for reporting ethical violations or breaches.
“Management will continue to work with the Auditor General’s Office to improve the processes that support the services and programs we offer to ensure that the organization is responsive to citizens and City Council,” said Mr. Kanellakos. “City employees are required to protect public assets, respect the public that they serve, and adhere to various policies and operating procedures.”
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The Auditor General’s Office received 319 reports from the City’s Fraud and Waste Hotline in 2015, which resulted in a range of management actions from discipline ‑ including demotion, suspensions, warning letters, letters of expectation, and employees being reminded of their responsibilities ‑ to terminations.
In accordance with Procedure By-law 2014-441 and pursuant to Subsection 13(1)(a), the security of the property of the City, and Subsection 13(1)(b), personal matters about an identifiable individual, including staff, the Audit Committee resolved in camera to review the recommendations in the Review of the Laurier Client Service Centre Cash Handling Processes and Cash Discrepancies report, which will not be reported out.
“Although unpleasant to hear about, the results confirm that the City has a mechanism in place to ensure thorough investigation of reports received through the Hotline and, that we have measures in place to take appropriate disciplinary action when required,” said City Manager Steve Kanellakos.
The City is committed to protecting its assets from any attempt by anyone to gain financial or other benefits by deceit or any other means, and also to implementing measures to prevent, detect and fully and impartially investigate any suspected acts of fraud or waste.
A range of effective components support the City’s Ethics Management Framework and steps are being taken to strengthen communication to employees with respect to ethics-related expectations, including ensuring that every employee is familiar with the Code of Conduct, which includes whistleblower protection to reassure employees who fear reprisal for reporting ethical violations or breaches.
“Management will continue to work with the Auditor General’s Office to improve the processes that support the services and programs we offer to ensure that the organization is responsive to citizens and City Council,” said Mr. Kanellakos. “City employees are required to protect public assets, respect the public that they serve, and adhere to various policies and operating procedures.”
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