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The city wasn’t counting and checking the money at the city hall client services centre at the end of each day, according to an investigation into cash handling at the office.
Auditor general Ken Hughes received tips on the fraud and waste hotline last year alleging there were cash discrepancies at the client service centre. The tips described variances of $1,000 and $75, prompting the auditor to investigate cash handling practices at the centre.
Hughes learned the office wasn’t using daily cash count sheets or counting the money in the change float. Staff weren’t telling the right managers about cash errors and in one case there was no notification at all, the auditor discovered.
Multiple staff were using cash registers and cash drawers over the course of a day, the investigation found.
However, Hughes couldn’t determine if there was wrongdoing in the case of the missing $1,000, and while it was “unlikely” the $75 discrepancy was simply an error, he said there was also no evidence of misbehaviour.
Only part of the auditor’s review of the city hall client service centre was made public Monday. Six of the 26 recommendations were kept secret to protect the city’s property. The city is revising its cash handling policy and procedures. Management has improved cash controls.
City manager Steve Kanellakos emphasized the small size of the $1,075 discrepancy. The city’s client services centres do $170 million in business annually, he said.
jwilling@postmedia.com
twitter.com/JonathanWilling
查看原文...
Auditor general Ken Hughes received tips on the fraud and waste hotline last year alleging there were cash discrepancies at the client service centre. The tips described variances of $1,000 and $75, prompting the auditor to investigate cash handling practices at the centre.
Hughes learned the office wasn’t using daily cash count sheets or counting the money in the change float. Staff weren’t telling the right managers about cash errors and in one case there was no notification at all, the auditor discovered.
Multiple staff were using cash registers and cash drawers over the course of a day, the investigation found.
However, Hughes couldn’t determine if there was wrongdoing in the case of the missing $1,000, and while it was “unlikely” the $75 discrepancy was simply an error, he said there was also no evidence of misbehaviour.
Only part of the auditor’s review of the city hall client service centre was made public Monday. Six of the 26 recommendations were kept secret to protect the city’s property. The city is revising its cash handling policy and procedures. Management has improved cash controls.
City manager Steve Kanellakos emphasized the small size of the $1,075 discrepancy. The city’s client services centres do $170 million in business annually, he said.
jwilling@postmedia.com
twitter.com/JonathanWilling
查看原文...
