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The young crew of a Fisheries and Oceans rescue boat who braved the North Pacific in weather that tested their small craft to rescue a survivor of a capsized fishing boat, then continued searching tirelessly through the night for the other fishermen.
A Health Canada team that used a robot dubbed Rosie to allow people in a fly-in community to have real-time remote virtual visits with doctors doing everything from directing emergency resuscitation to psychiatry.
The Elections Canada group tasked with turning around the dismally low number of young Canadians turning out to vote — and shaping their own futures — in the run-up to last year’s election.
Their unsung stories were highlighted Thursday as the Public Service Award of Excellence was handed out to 238 recipients by Gov. Gen. David Johnston and Clerk of the Privy Council Michael Wernick.
Among those honoured with her team was Debra Keays-White, a nurse who heads Health Canada’s Atlantic region programs for First Nations and Inuit health. She spotted a robot developed by Dr. Ivar Mendez to do remote neurosurgery and reimagined it as a way to deliver basic health care to people in Nain, N.L., where there are no doctors and people can wait days or weeks to fly out. It’s a Canadian first.
With the help of Mendez, local government and maker InTouch Health, Rosie brings a doctor who controls the robot with a joystick on a laptop from anywhere in the world to a patient’s bedside. It’s been a hit with patients, their nurses and the entire community because it has increased access while reducing waiting and travel time and saving money. The community has now purchased a second robot itself and Rosie is now at work in Saskatchewan, too.
“It saves lives and it will absolutely change the face of how health care is delivered in northern communities in Canada,” Keays-White said. “It’s nice to have that recognition. I think it’s difficult at times to think outside the box and to get that kind of support. Luckily Health Canada is embracing innovation and gave us an opportunity to take advantage of Dr. Mendez and InTouch’s generosity.”
The awards also gave a behind-the-scenes view of newsmaking stories.
There are the staff from Indigenous and Northern Affairs Canada who organized pre-inquiry consultations to get input from the family members of missing and murdered indigenous women.
They “created a respectful, safe and caring environment that enabled people to tell their harrowing and frequently horrific stories, often for the first time.”
Or there are the Operation Syrian Refugees team of 15 public servants from as many departments who worked to welcome 25,000 refugees quickly and safely.
They rallied hundreds of public servants from across government to create interim screening and medical and reception centres abroad and charter flights to Canada. With “considerable diplomacy,” they worked with all levels of government, both at home and abroad, plus service organizations and service group in Canada.
In the youth category, the crew of the Nootka Inshore Rescue Boat 507 was honoured for their bravery on Sept. 5, 2015, when they rescued a fisherman from the Caledonian, which capsized off Tofino, B.C., then searched all night for his three mates, who did not survive.
“The crew’s persistence in the face of extraordinary challenges and personal risk is remarkable,” according to the selection committee.
In the category of excellence in citizen-focused service, a team from Elections Canada won for Inspire Democracy, a program helping 133 youth organizations across Canada to encourage young people in the run-up to last year’s election to vote.
In 2011, fewer than one in four of the youngest adults cast a vote. That rose to about six in 10 in 2015 but, “we think there’s a lot more work to be done,” said senior director of policy and public affairs Susan Torosian, who nominated the team.
Voting by youth had been declining for decades while research shows that those who don’t vote early might not start later in life.
“The mandate is pretty compelling,” Torosian said. “There’s a lot of passion on the team that worked on this project. Being recognized for that is very rewarding.”
The Public Service Award of Excellence 2016 recipients
Outstanding Career
Jeff Anderson
Parks Canada
During a 34-year career, Anderson “created opportunities for telling the story of Canada,” with accomplishments including a cooperative management relationship with the Inuit in Torngat Mountains National Park and leading the Franklin Initiative, telling the story of this part of Canadian history and Parks Canada’s role in the discovery of the HMS Erebus.
Bernard J. Butler
Veterans Affairs Canada
In 30 years at Veterans Affairs, Butler’s achievements include developing a new strategic direction in caring for veterans and their families and enhancing their benefits.”
Ann D. E. Fraser
Canadian Food Inspection Agency
As a public servant for more than 30 years, Fraser has made “significant” contributions in research and policy on animal health, plant protection and food safety and taken a leadership role in the values and ethics community.
Judy Halladay
Health Canada
Halladay began her career in the 1980s as a front-line nutritionist helping First Nations, recently co-led the development of the Alberta First Nations Food Security Strategy.
Cynthia White Thornley
Canadian Heritage
White Thornley has led initiatives to support Canada’s arts and culture for more than 25 years, developing the Tomorrow Starts Today cultural investment strategy and modernizing the grants system.
Management Excellence
Sandra Colleen Fry
Public Health Agency of Canada
Fry is being honoured for her leadership in creating one of the world’s strongest pathogen regulatory frameworks to protect Canadians by developing the regulations in the Human Pathogens and Toxins Act and spearheaded the launch of the Biosecurity Portal.
Normand Masse
Public Services and Procurement Canada
Masse, who heads a group of nearly 300 employees who acquire a vast range of complex goods and services, has represented Canada around the world and worked on expediting the arrival of Syrian refugees.
Geoff Simpson
National Defence
Simpson and his team achieved the modernization of the Halifax class frigates, a complex, multi-billion-dollar project delivered on time and on budget and “signalling a return to world-class naval capability.”
Employee Innovation
North Warning System Office Team
The team, which oversees the chain of radar sites across the northern coastline aimed at detecting potential threats, boosted Canada’s aerospace readiness while saving $11 million a year and creating jobs for indigenous people.
Captain Rachel Bailey, National Defence
LieutenantColonel John Baycura, National Defence
Amanda Chen, National Defence
Melanie Couture, National Defence
Captain Donald Ebsary, National Defence
Darren Haley, National Defence
Richard R. Hayton, National Defence
Terry Herman, National Defence>
Patricia Joosten, National Defence
Glen MacEachern, National Defence
Nancy Morin, Public Services and Procurement Canada
Barry Stokes, National Defence
Keith William Thistle, National Defence
Colonel Alex Tupper, National Defence
Kelvin Turriff, National Defence
Perpetual Vetting Initiative
Transport Canada
The team implemented a “revolutionary risk-mitigation tool” to continually vet the security clearance of workers in airports and marine terminals against the Canadian Police Information Centre database replacing 40,000 manual checks a year with real-time information.
Remote Presence Robot Technology: Nain, Labrador
Health Canada
The team came up to an innovative solutions to the problem of providing timely basic health care to fly-in First Nation and Inuit communities. Combining corporate and government funding, they developed a demonstration project using a robot as an interface between doctors and distant patients, which has “revolutionized” health care and nursing education.
Leila Gillis, Health Canada
Agatha Hopkins, Health Canada
Dr. Michael Jong, Memorial University
Debra Keays-White,
Health Canada
Michelle Kinney, Nunatsiavut Government
Dr. Ivar Mendez, University of Saskatchewan
Andrea Perry, Health Canada
Elissa Tilley, Health Canada
STC/AAFC Field Crops Remote Sensing Team
The team developed an “innovative” way of measuring crop production by using satellite, meteorological and historical survey data and over several years created new estimates of national and provincial crop yields. It’s the same data collected in the annual crop survey — without burdening farm operators.
James Ashton, Agriculture and AgriFood Canada
Frédéric Bédard, Statistics Canada
Wesley Benjamin, Statistics Canada
James Brisbane, Statistics Canada
Catherine Champagne, Ph.D., Agriculture and AgriFood Canada
Aston Chipanshi, Ph.D., Agriculture and AgriFood Canada
Bahram Daneshfar, Ph.D., Agriculture and AgriFood Canada
Andrew M. Davidson, Ph.D., Agriculture and AgriFood Canada
Valéry Dongmo Jiongo, Statistics Canada
Harvey Hill, Ph.D., Agriculture and AgriFood Canada
Chris Mohl, Statistics Canada
Nathaniel Kenneth Newlands, Ph.D., Agriculture and AgriFood Canada
Gordon Reichert, Statistics Canada
Richard Warren, Agriculture and AgriFood Canada
Yinsuo Zhang, Ph.D., Agriculture and AgriFood Canada
Living the Blueprint 2020 Vision
Departmental Client Relations Management
Canada School of Public Service
The team put Blueprint 2020 — a “major cultural shift in the public service’s approach to learning” that affects 250,000 employees — into action through government-wide collaboration on GCconnex.
Francine Allard, Erick Beland, Renée Coady, Lynn Couturier, Daun Diffey, Michelle Graveline, Abir Harb, Denise Lachance,
Chantal M. Lalonde, Julie M. Lalonde, Juan Camilo Rendon Ocampo, Valérie Rozen, Louise Varagnolo, and Maurice Viau
Hire aboriginal
The team created an interdepartmental marketing and communications effort, using tools such as social media and videos, aimed at helping aboriginal students learn about and enrol in a federal student work experience program. As a result, the number of aboriginal students from Quebec in the program, for example, doubled in a year.
Kim Blanchet, Indigenous and Northern Affairs Canada
Catherine Bolduc, Indigenous and Northern Affairs Canada
Audrey De Montigny, Indigenous and Northern Affairs Canada
Christopher McDonell, Indigenous and Northern Affairs Canada
Christian McIntyre, Public Service Commission of Canada
Sarah Moretti, Indigenous and Northern Affairs Canada
JoséeAnn Paradis, Indigenous and Northern Affairs Canada
Manon Tremblay, Public Service Commission of Canada
Carole Verreault, Indigenous and Northern Affairs Canada
Regional Federal Council Managers
When the number of councils was cut in half, the managers collaborated to establish business objectives on a reduced budget with technology and virtual networks for 150,000 public service employees.
Miranda Bianco, Federal Economic Development Agency for southern Ontario
Lyne Dubé, Western Economic Diversification Canada
Kathleen Hunter, Western Economic Diversification Canada
Liette Lavallée, Atlantic Canada Opportunities Agency
Aude Lortie, Canada Economic Development for Quebec Regions
Marie Anick Maillé, Canadian Northern Economic Development Agency
The Regional Federal Council managers are commended for the outstanding success of their transition to a new governance model.
Regulatory Web Renewal Core Team
The interdisciplinary team from 16 different departments collaborated to create web designs that simplify complex regulatory information for users on Canada.ca, making information easier to find, understand and scan.
Nathalie Bernier, Health Canada
Penny Day, Health Canada
Jessica Dugas, Health Canada
Gabriel Frost, Health Canada
Steven Leconte, Innovation, Science and Economic Development Canada
Scott McNaughton, Health Canada
Louis Michaud, Health Canada
Mary E. Moreland, Innovation, Science and Economic Development Canada
Mark Schindel, Treasury Board of Canada Secretariat
Trajan Schulzke, Innovation, Science and Economic Development Canada
Manmeet Singh, Treasury Board of Canada Secretariat
Laura Stewart, Health Canada
Marc Viau, Health Canada
Excellence in Citizen-Focused Service Delivery
Calvin Pepabano
Service Canada
The client service officer created a phone line that enables citizens of nine remote Cree communities in Northern Quebec to quickly access programs in English or Cree.
Collections Web/Video Presence Team
Canada Revenue Agency
The team saw an information gap for taxpayers who could or wouldn’t pay what they owed so they created a dedicated web page and video explaining payment options for those who can’t pay and the consequences of refusing to pay.
Inspire Democracy: Knowledge for Civic Action
Elections Canada
The team led an initiative aimed at engaging 133 organizations serving youth with digital and in-person workshops to inspire them to encourage young people to vote in the 2015 election.
Missing and Murdered Indigenous Women and Girls Pre-inquiry Team
The team designed and implemented an “unparalleled” nationwide consultation seeking input from the family members of missing and murdered indigenous women.
Salena Brickey, Status of Women Canada
Margaret Buist, Indigenous and Northern Affairs Canada
Lisa Hitch, Department of Justice Canada
Corrado Puddu, Indigenous and Northern Affairs Canada
Allyson Rowe, Indigenous and Northern Affairs Canada
Employment Equity and Diversity
Positive Space
Two inter-departmental teams created “trail-blazing” programs to create safer and more tolerant work environments for lesbian, gay, bisexual, transgendered and questioning employees.
Karma Burkhar, Immigration, Refugees and Citizenship Canada
Marcella Daye, Canadian Human Rights Commission
Jennifer Dietz, Immigration, Refugees and Citizenship Canada
Veronique Gakwandi, Immigration, Refugees and Citizenship Canada
Ronnie Gill, Correctional Service Canada
Fiona Keith, Canadian Human Rights Commission
Christine Kerr, Immigration, Refugees and Citizenship Canada
Ümit Kiziltan, Immigration, Refugees and Citizenship Canada
Roger Lamoureux, Shared Services Canada
Andrea Markowski, Correctional Service Canada
Jennifer Murakami, Canadian Human Rights Commission
Rachel Parker, Correctional Service Canada
Martine Senior, Canada Border Services Agency
Sundeep Singh Cheema, Correctional Service Canada
Gillian Wan, Immigration, Refugees and Citizenship Canada
Official Languages
French Support Working Group
Innovation, Science and Economic Development Canada
The group is recognized for the “innovative” way it fostered the use of both official languages at work, checking translation of technical texts and creating a wiki page with a terminological database.
Excellence in Policy
Yohanna Loucheur
Global Affairs Canada
Loucheur’s analysis informed Canada’s decision to sign on to the International Aid Transparency Initiative and she has led efforts to publish more information about development assistance programs, contributing to Canada now ranking in the top 5 of bilateral donors in transparency.
Let’s Talk TV Policy Review: A conversation with Canadians
Canadian Radiotelevision
and Telecommunications Commission
The team reached 13,000 people and industry stakeholders with social media, online town halls and innovative “flash” conferences to get public input then used it to develop policy aimed at rapid technological change.
Sheehan Carter, Peter Foster, Rachelle Frenette, Donna Gill, Shannon Hines, Scott Hutton, Tania Lafleur, and Eric Rancourt
North American Energy Ministers Clean Energy and Climate Change Agreement
Over eight months, the winning team developed the trilateral agreement between Canada, the United States and Mexico, laying the foundation for continent wide action on clean energy.
Christine Angelo, Natural Resources Canada
Abha Bhargava, Ph.D., National Energy Board
Colleen Brady, Natural Resources Canada
Line Dumais, Natural Resources Canada
Kelly Kutchaw Polak,
Natural Resources Canada
Viktoryia Leipi, Natural Resources Canada
Rachel McCormick, Canadian Embassy in Washington, United States of America
Melanie McKay, Natural Resources Canada
Nathan Platte, Natural Resources Canada
Simon Préfontaine, Natural Resources Canada
Michael Scrim, Statistics Canada
Magalie Veillette Ménard, Natural Resources Canada
Cameron Walter, Natural Resources Canada
Jeff Wilson, Natural Resources Canada
James Zeni, Natural Resources Canada
Restructuring of Atomic Energy of Canada Limited
The team tackled “unprecedented operational and policy challenges” in a “complex” restructuring of the organization that wrapped up in September 2015.
MarieClaudeAuger Bouchard, Natural Resources Canada
Marissa Bender, Natural Resources Canada
Seth Cain, Natural Resources Canada
Mary Ellen Cavett, Department of Justice Canada
Josée Chalifoux, Natural Resources Canada
Cécile Cléroux, Natural Resources Canada
Karen Huynh, Natural Resources Canada
Sharonne Katz, Natural Resources Canada
Paul Kearns, Natural Resources Canada
JeanFrédéric
Lafaille, Natural Resources Canada
David Moroz, Natural Resources Canada
Maude Émilie Pagé, Natural Resources Canada
Shannon Quinn, Natural Resources Canada
Graeme Williamson, Natural Resources Canada
Youth
David Marson
Fisheries and Oceans Canada
Marson, an aquatic science biologist, leads the early detection and rapid response field program defending the Great Lakes from the invasive Asian carp, scouring the water in every weather and inspiring a crew of technicians and students in the “often gruelling” work.
Nootka Inshore Rescue Boat 507 Crew
Fisheries and Oceans Canada
The young crew of the Canadian Coast Guard Nootka Inshore Rescue Boat 507 responded to a search call on Sept. 5, 2015, that sent them 50 km into the North Pacific in weather conditions beyond those intended for their small craft. They rescued a survivor from the capsized fishing vessel Caledonian then joined the search for the other crew that lasted into the next day.
Juan Burak Yepez, Adele Horbulyk, and Phil Mercier-Provencher
Exemplary Contribution Under Extraordinary Circumstances
Litigation Team, First Nations Child Welfare Case
Canadian Human Rights Commission
The “stellar” team represented the public interest in a nine-year case on First Nations child welfare services leading to a historic decision in January “that will advance social justice in Canada and forever change the relationship between the federal government and Indigenous peoples.”
Philippe Dufresne, Mélanie Matte, Samar Musallam, Sarah Pentney, and Daniel Poulin
The Joan Atkinson Award
Mary Ann Triggs
Employment and Social Development Canada
Triggs, whose career has spanned more than 41 years, has encouraged service innovation been a leader in labour market and social development programs “that respond to the needs of Canadians.”
Scientific Contribution
Shen-En Qian, Ph.D.
Canadian Space Agency
An “eminent” scientist in spacecraft optical payloads and satellite signal processing, Qian has five inventions that have led to 26 patents to his name. His technology has helped overcome the challenges in developing Canadian optical space missions and reduce their cost.
Genomics R&D Initiative Shared Priority Projects
The Food and Water Safety Team and the Quarantine and Invasive Species Team developed new technologies for detecting food and water-borne pathogens, “reducing detecting time from days to hours” and created faster and better ways to identify and trace the origins of invasive and quarantine species.
Cathryn L. Abbott, Ph.D., Fisheries and Oceans Canada
Sabah Bidawid, Ph.D., Health Canada
Guillaume Bilodeau, Ph.D., Canadian Food Inspection Agency
Patrice Bouchard, Ph.D., Agriculture and AgriFood Canada
Nathalie Corneau, Health Canada
Robert Foottit, Ph.D., Agriculture and AgriFood Canada
Morag Graham, Ph.D., Public Health Agency of Canada
Siegfried Janz, Ph.D., National Research Council Canada
André Lévesque, Ph.D., Agriculture and AgriFood Canada
James Macklin, Ph.D., Agriculture and AgriFood Canada
Franco Pagotto, Ph.D., Health Canada
Michael Rott, Ph.D., Canadian Food Inspection Agency
Edward Topp, Ph.D., Agriculture and AgriFood Canada
Gary Van Domselaar, Ph.D., Public Health Agency of Canada
Teodor Veres, Ph.D., National Research Council Canada
Large-Scale Special Event or Project
Operation Syrian Refugees
The group spearheaded efforts to bring 25,000 Syrian refugees to Canada under tight timelines, setting up interim screening and medical centres overseas, reception centres and charter flights to Canada, working with all levels of government at home and abroad, and service groups and community organizations in Canada, requiring “considerable diplomacy.”
Mieke Bos, Treasury Board of Canada Secretariat
Élaine Chatigny, Public Health Agency of Canada
Devin Conley, National Defence
C. Mark Cosenzo, Canadian Security Intelligence Service
Alain Desruisseaux, Privy Council Office
Dawn Edlund, Immigration, Refugees and Citizenship Canada
Eric Gordon, Royal Canadian Mounted Police
Mark Gwozdecky, Global Affairs Canada
Brenda HenslerHobbs,
Transport Canada
Shawn Hoag, Canada Border Services Agency
S. Craig Oldham, Public Safety Canada
Denis Racine, Canadian Heritage
Surinderpal Singh Komal, Shared Services Canada
Mary Ann Triggs, Service Canada, Employment and Social Development Canada
Sandra M. Young, Public Services and Procurement Canada
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