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http://www.cbc.ca/news/canada/montr...-remotely-disables-car-over-200-fee-1.4265588
Consumer Protection Bureau, advocate say dealership's actions may have broken the law
A car dealership in Sherbrooke, Que., may have broken the law when it used a GPS device to disable the car of a client who was refusing to pay an extra $200 fee, say consumer advocates consulted by CBC News.
Bury, Que., resident Daniel Lallier signed a four-year lease for a Kia Forte LX back in May from Kia Sherbrooke. Two months later, the 20-year-old's grandmother offered to buy the car outright when he lost his job and couldn't make his weekly payments.
After settling the balance and paying a $300 penalty, Lallier said, the dealership told him he would have to pay an additional $200 to remove a GPS tracker that had been installed on the car.
The device allows dealers to remotely immobilize a car in case lease payments are in arrears.
Lallier said there was no mention of the removal fee in the contract and he disputed having to pay it.
"I just find it absurd that over $13,000 was spent on this vehicle and we still have to pay $200 more to have their device removed," he told CBC.
Consumer Protection Bureau, advocate say dealership's actions may have broken the law
A car dealership in Sherbrooke, Que., may have broken the law when it used a GPS device to disable the car of a client who was refusing to pay an extra $200 fee, say consumer advocates consulted by CBC News.
Bury, Que., resident Daniel Lallier signed a four-year lease for a Kia Forte LX back in May from Kia Sherbrooke. Two months later, the 20-year-old's grandmother offered to buy the car outright when he lost his job and couldn't make his weekly payments.
After settling the balance and paying a $300 penalty, Lallier said, the dealership told him he would have to pay an additional $200 to remove a GPS tracker that had been installed on the car.
The device allows dealers to remotely immobilize a car in case lease payments are in arrears.
Lallier said there was no mention of the removal fee in the contract and he disputed having to pay it.
"I just find it absurd that over $13,000 was spent on this vehicle and we still have to pay $200 more to have their device removed," he told CBC.
