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Ottawa - The City of Ottawa reminds residents of the following schedule changes for Saturday, December 23 to Tuesday, January 2.
Recreation Services:
Sens Rink of Dreams, located at Marion Dewar Plaza at Ottawa City Hall, is open daily from 6 a.m. to11 p.m. The heated changing facility is open daily from 8 a.m. to 11 p.m., weather permitting.
During the Holiday season, the following holiday schedule will apply:
Skating Court, located at Lansdowne Park, is open daily from 6 a.m. to 11 p.m. The heated changing facility is open daily from 8 a.m. to 11 p.m., weather permitting.
During the Holiday season, the following holiday schedule will apply:
Ben Franklin Place Skating Rink, located at 101 Centrepointe Drive, is open daily from 11 a.m. to 8 p.m. The heated changing facility is open daily from 11 a.m. to 8 p.m., weather permitting.
During the Holiday season, the following holiday schedule will apply:
Client services:
Ottawa City Hall and all seven Client Service Centres, including the Government Service Centre located at 110 Laurier Avenue West, will be closed on Christmas Day, Boxing Day and New Year’s Day. Business will resume as usual on Tuesday, January 2, 2018.
Rural client service centres (Metcalfe, West Carleton and North Gower) will operate on a reduced schedule from 8:30 a.m. to noon from Tuesday, December 19 to Thursday, December 21 and will be closed from Tuesday, December 26 to Monday, January 1. Business will resume as usual on Tuesday, January 2, 2018.
The City’s Provincial Offences Court, located at 100 Constellation Crescent, will be closed on Christmas Day, Boxing Day and New Year’s Day. Business will resume as usual on Tuesday, January 2 2018.
The City’s 3-1-1 Contact Centre will be operating on their after-hours priority response schedule. Agents will be available to take urgent requests, which require immediate assistance from City services. Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons with a hearing-related disability, call TTY: 613-580-2401.
Garbage, green bin and recycling:
Transit service:
New OC Transpo services in several parts of the City start on December 24 or December 27. Visit octranspo.com for more information.
Customers are reminded to suspend their regular booking if they will be on vacation during the holiday season.
Customer bookings for dialysis on Christmas day and New Year’s Day will automatically be rescheduled to Sunday, December 24 and Sunday, December 31 respectively.
Parking:
Ottawa Public Health:
Cultural services:
Archives Services:
Municipal Child Care services:
Library services:
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Recreation Services:
Sens Rink of Dreams, located at Marion Dewar Plaza at Ottawa City Hall, is open daily from 6 a.m. to11 p.m. The heated changing facility is open daily from 8 a.m. to 11 p.m., weather permitting.
During the Holiday season, the following holiday schedule will apply:
- December 24 – 6 a.m.to 6 p.m
- Christmas Day – 1 p.m. to 11 p.m.
- Boxing Day – noon to 11 p.m.
- New Year’s Eve – 6 a.m. to 11 p.m.
- New Year’s Day – noon to 11 p.m.
Skating Court, located at Lansdowne Park, is open daily from 6 a.m. to 11 p.m. The heated changing facility is open daily from 8 a.m. to 11 p.m., weather permitting.
During the Holiday season, the following holiday schedule will apply:
- December 24 – 6 a.m. to 6 p.m.
- Christmas Day – 1 p.m. to 11 p.m.
- Boxing Day – noon to 11 p.m.
- New Year’s Eve – 6 a.m. to 1 a.m.
- New Year’s Day – noon to 11 p.m.
Ben Franklin Place Skating Rink, located at 101 Centrepointe Drive, is open daily from 11 a.m. to 8 p.m. The heated changing facility is open daily from 11 a.m. to 8 p.m., weather permitting.
During the Holiday season, the following holiday schedule will apply:
- December 24, 26, 31 and January 1 – 11 a.m. to 8 p.m.
- Christmas Day – closed
- New Year’s Eve – 11 a.m. to 10 p.m.
- Pools, arenas and fitness centres will be operating on modified schedules during the holiday season, including modified swimming, skating and fitness schedules. Most recreation facilities are closed and public swimming, fitness, aquafitness and public skating are cancelled on Christmas Day and New Year’s Day. Please check ottawa.ca or at the particular facility for details.
- Registered programs at swimming pools, community centres and arenas are cancelled during the holiday season; however, clients should check with their facility to confirm, as some exceptions will apply.
Client services:
Ottawa City Hall and all seven Client Service Centres, including the Government Service Centre located at 110 Laurier Avenue West, will be closed on Christmas Day, Boxing Day and New Year’s Day. Business will resume as usual on Tuesday, January 2, 2018.
Rural client service centres (Metcalfe, West Carleton and North Gower) will operate on a reduced schedule from 8:30 a.m. to noon from Tuesday, December 19 to Thursday, December 21 and will be closed from Tuesday, December 26 to Monday, January 1. Business will resume as usual on Tuesday, January 2, 2018.
The City’s Provincial Offences Court, located at 100 Constellation Crescent, will be closed on Christmas Day, Boxing Day and New Year’s Day. Business will resume as usual on Tuesday, January 2 2018.
The City’s 3-1-1 Contact Centre will be operating on their after-hours priority response schedule. Agents will be available to take urgent requests, which require immediate assistance from City services. Call 3-1-1 or 613-580-2400 to speak to a customer service representative. For persons with a hearing-related disability, call TTY: 613-580-2401.
Garbage, green bin and recycling:
- There will be no curbside or multi-residential green bin, recycling, garbage or bulky item collection on Christmas Day. Christmas Day’s pickup will take place on Boxing Day. Collection will be delayed by one day for the remainder of the week. New Year’s Day pick-up will take place on Tuesday, January 2. Collection will be delayed by one day for the remainder of the week. For curbside collection inquiries, refer to the collection calendar tool.
- The Trail Waste Facility will be closed on Christmas Day and New Year’s Day.
- Christmas trees will be collected on your regular scheduled collection day. Please remove all decorations. Christmas trees in plastic bags will not be collected.
Transit service:
- OC Transpo will operate on a reduced schedule from December 25 to January 5.
- On Christmas Day and New Year’s Day, service will operate on a Sunday schedule.
- On Boxing Day, a Saturday schedule will be in effect.
- On December 27, 28, 29, and January 2, 3, 4 and 5, service will operate on a reduced weekday schedule.
- Special school services will not operate from December 25 to January 5.
- Call 613-560-1000 or text 560560 plus your four-digit bus stop number for automated real time schedule information.
- For more information, holiday schedules and travel planning, phone 613-741-4390 or visit octranspo.com.
New OC Transpo services in several parts of the City start on December 24 or December 27. Visit octranspo.com for more information.
- The OC Transpo Customer Service Centre at the Rideau Centre will be open on Christmas Eve from 10 a.m. to 5 p.m., Boxing Day from 8 a.m. to 6 p.m, and New Year’s Eve from 10 a.m. to 5 p.m., but will be closed on Christmas Day and New Year’s Day. Customer Service Centres at Lincoln Fields, Place d’Orléans and St-Laurent stations will be closed Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day.
- OC Transpo Transit Information Centre (613-741-4390) will be open throughout the holidays to help customers with schedules and trip planning, including from 9 a.m. to 5 p.m. on Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day, and from 7 a.m. to 9 p.m. on Boxing Day.
- OC Transpo Customer Relations (613-842-3600) will be closed on Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day.
- Para Transpo Administration (613-244-1289) and Taxi Coupon (613-842-3670) offices will be closed on Christmas Day, Boxing Day, December 27, New Year’s Day and January 2, however Reservations (613-244-7272) will be open during regular hours.
- Para Transpo will operate a holiday service on Christmas Day, Boxing Day and New Year’s Day. Regular scheduled trips are automatically cancelled; however, customers may book trips for these days by calling 613-244‑7272 on or after:
- December 18 for Christmas Day bookings
- December 19 for Boxing Day bookings
- December 25 for New Year’s Day bookings
Customers are reminded to suspend their regular booking if they will be on vacation during the holiday season.
Customer bookings for dialysis on Christmas day and New Year’s Day will automatically be rescheduled to Sunday, December 24 and Sunday, December 31 respectively.
Parking:
- All City of Ottawa parking regulations and restrictions will apply during this time.
Ottawa Public Health:
- The Sexual Health Centre will be closed on Boxing Day and New Year’s Day.
- The Satellite Clinics will be closed on Boxing Day, December 27, December 28 and New Year’s Day.
- The Dental Clinics and Well Baby Drop-In will be closed Christmas Day, Boxing Day and New Year’s Day.
- The SITE office at 179 Clarence Street will be operating on the following schedule:
- Christmas Eve, 9 a.m. to 9 p.m.
- Christmas Day, 9 a.m. to 9 p.m.
- Boxing Day, 9 am to 9 pm
- Wednesday, December 27, 9 a.m. to 9 p.m.
- New Year’s Day, 9 a.m. to 9 p.m.
- Tuesday, January 2, 9 a.m. to 9 p.m.
- The SITE Mobile Van will be operating on the following schedule:
- Saturday, December 23, 10 a.m. to 5 p.m.
- Christmas Day – closed
- Boxing Day – regular schedule 5 p.m. to 11:30 p.m.
- Wednesday, December 27 – regular schedule
- Saturday, December 30, 10 a.m. to 5 p.m.
- New Year’s Day – regular schedule
- Tuesday, January 2 – regular schedule
- The Ottawa Public Health Information Line (OPHIL) will be closed Christmas Day, Boxing Day and New Year’s Day; however, you can call and leave a message and inquiries will be responded to within one business day. You can also connect with us online for the latest health information at Ottawa Public Health.
Cultural services:
- Karsh-Masson Gallery, Barbara Ann Scott Gallery and the City Hall Art Gallery will be open daily as usual throughout the holidays.
- Art centres, galleries, theatres and museums will be closed on Christmas Day, Boxing Day and New Year’s Day; however, clients should check ottawa.ca or their facility to confirm, as some exceptions may apply.
Archives Services:
- The City of Ottawa Archives Reference Services and Gallery 112 will be closing at noon on December 22. They will also be closed on December 23 through December 26, and December 30 to January 1. The Rideau Branch of the Archives will also be closed on December 26.
Municipal Child Care services:
- City-operated Child Care Centres will be closed on Christmas Day, Boxing Day and New Year’s Day.
Library services:
- All branches and services of the Ottawa Public Library will be closed on December 24, 25, 26, 31 and January 1 (Christmas Eve, Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day). Branches and services will operate normally from December 27 to 30. Visit the OPL website for further information.
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