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OC Transpo, which has an automated system for announcing bus stops, has been fined $25,000 for drivers not calling out major stops on three different buses on a single day in November.
An enforcement officer with the Canadian Transportation Agency (CTA) filed the notice of violation on Monday and gave Transpo until Jan. 23 to pay the fine. Transpo has the option to request a review of the decision.
According to the CTA, the violations happened in the early afternoon on Nov. 14 on three buses: a driver operating a Route 7 bus didn’t call the stop at the Physical Recreation Centre at Carleton University; a driver on a Route 62 bus didn’t all a stop at Albert and Bay streets; and, a driver operating a Route 4 bus didn’t announce stops at Slater and Bank streets, Slater and Metcalfe streets and Confederation Square.
Under CTA regulations, drivers are required to call out the stops if the automated system is not functioning.
This newspaper has asked the city to comment on the CTA’s investigation.
The violations call into question the dependability of the automated system if an enforcement officer managed to find three different buses without working announcements within three hours.
Transpo says there are more than 6,500 bus stop locations loaded into the next-stop computer system. It works off GPS coordinates to tell passengers, in both official languages, what stop is coming up. A screen also shows the name of the next stop and whether a stop has been requested by a passenger.
In 2009, the last full year before the automated system was put in place, Transpo operators announced 77 per cent of the stops checked by auditors. After Transpo started installing the announcement system in 2010, the compliance percentage rates climbed to the high 90s.
Transpo received multiple fines for not calling out stops before installing the automated system and was looking forward to avoiding monetary penalties when it activated the onboard computers.
The transit department at one time published its rate of compliance for announcing next stops but eventually phased out the public reporting. The transit commission no longer receives regular performance reports at its meetings.
Implementation of the automated system stemmed from a complaint to the CTA by a visually impaired passenger in 2006. Transpo went from initially strengthening its policies around calling out stops to buying a $12-million automated call-out system.
jwilling@postmedia.com
twitter.com/JonathanWilling
查看原文...
An enforcement officer with the Canadian Transportation Agency (CTA) filed the notice of violation on Monday and gave Transpo until Jan. 23 to pay the fine. Transpo has the option to request a review of the decision.
According to the CTA, the violations happened in the early afternoon on Nov. 14 on three buses: a driver operating a Route 7 bus didn’t call the stop at the Physical Recreation Centre at Carleton University; a driver on a Route 62 bus didn’t all a stop at Albert and Bay streets; and, a driver operating a Route 4 bus didn’t announce stops at Slater and Bank streets, Slater and Metcalfe streets and Confederation Square.
Under CTA regulations, drivers are required to call out the stops if the automated system is not functioning.
This newspaper has asked the city to comment on the CTA’s investigation.
The violations call into question the dependability of the automated system if an enforcement officer managed to find three different buses without working announcements within three hours.
Transpo says there are more than 6,500 bus stop locations loaded into the next-stop computer system. It works off GPS coordinates to tell passengers, in both official languages, what stop is coming up. A screen also shows the name of the next stop and whether a stop has been requested by a passenger.
In 2009, the last full year before the automated system was put in place, Transpo operators announced 77 per cent of the stops checked by auditors. After Transpo started installing the announcement system in 2010, the compliance percentage rates climbed to the high 90s.
Transpo received multiple fines for not calling out stops before installing the automated system and was looking forward to avoiding monetary penalties when it activated the onboard computers.
The transit department at one time published its rate of compliance for announcing next stops but eventually phased out the public reporting. The transit commission no longer receives regular performance reports at its meetings.
Implementation of the automated system stemmed from a complaint to the CTA by a visually impaired passenger in 2006. Transpo went from initially strengthening its policies around calling out stops to buying a $12-million automated call-out system.
jwilling@postmedia.com
twitter.com/JonathanWilling
查看原文...
