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All staff in Ottawa’s four city-run long-term care homes have received enhanced training on preventing abuse after incidents earlier this year led to a rare order from the province for the city to improve care at its homes.
Dean Lett, acting director of long-term care for the city, updated “residents, families and friends” on work that has been done in the homes to respond to the compliance order from the Ministry of Health and Long-Term Care.
That order came after a series of incidents, including the assault of Georges Karam by a personal support worker at Garry J. Armstrong long-term care home. The assault on the elderly man who suffered from dementia and Parkinson’s disease was captured on video cameras installed by his family. The support worker, Jie Xiao, was convicted of assault.
That assault, which made headlines around the world, was one of a number of issues at city long-term care homes in recent months and years. A Citizen investigation has found there were at least 163 cases of reported resident abuse, including at least 17 deaths in Ottawa’s 27 private and not-for-profit long-term care homes since 2012.
In a letter dated earlier this week, Lett said the city has also put new practices and procedures in place to do with the supervision of personal support workers and care planning.
“I am extremely proud of all of the efforts that our staff have put into completing this additional work.”
Lett said among next steps to improve care will be posting forms summarizing a resident’s care plan to be posted in each room. In addition, he said, nursing staff will get additional training on supervising staff and developing care plans for residents.
The city has also held 13 “engagement sessions” for families, friends and volunteers, four sessions for residents and 16 for staff.
Meanwhile, Greg Fougere, former head of the Perley and Rideau Veteran’s Health Centre has spent time in each of the four city-run homes interviewing residents, families, staff and volunteers. Fougere has been hired to complete an independent review of the city’s long-term care services.
epayne@postmedia.com
查看原文...
Dean Lett, acting director of long-term care for the city, updated “residents, families and friends” on work that has been done in the homes to respond to the compliance order from the Ministry of Health and Long-Term Care.
That order came after a series of incidents, including the assault of Georges Karam by a personal support worker at Garry J. Armstrong long-term care home. The assault on the elderly man who suffered from dementia and Parkinson’s disease was captured on video cameras installed by his family. The support worker, Jie Xiao, was convicted of assault.
That assault, which made headlines around the world, was one of a number of issues at city long-term care homes in recent months and years. A Citizen investigation has found there were at least 163 cases of reported resident abuse, including at least 17 deaths in Ottawa’s 27 private and not-for-profit long-term care homes since 2012.
In a letter dated earlier this week, Lett said the city has also put new practices and procedures in place to do with the supervision of personal support workers and care planning.
“I am extremely proud of all of the efforts that our staff have put into completing this additional work.”
Lett said among next steps to improve care will be posting forms summarizing a resident’s care plan to be posted in each room. In addition, he said, nursing staff will get additional training on supervising staff and developing care plans for residents.
The city has also held 13 “engagement sessions” for families, friends and volunteers, four sessions for residents and 16 for staff.
Meanwhile, Greg Fougere, former head of the Perley and Rideau Veteran’s Health Centre has spent time in each of the four city-run homes interviewing residents, families, staff and volunteers. Fougere has been hired to complete an independent review of the city’s long-term care services.
epayne@postmedia.com
查看原文...
