City bus service at the 'peak of the peak of detours'

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OC Transpo’s top manager says the service is “at the peak of the peak of detours” because of downtown construction, creating a “fragile” network that relies heavily on buses redirected to routes in response to demand changes.

“I’m sensitive to how important this is for our customers because any cancelled trip or any impact to our customer is important because we’re here to serve them and we care very much about their service,” John Manconi said after a transit commission meeting Wednesday.

Coun. Tobi Nussbaum, a transit commissioner, won support to put the cancellation rates of Routes 6, 7 and 12 on the agenda. Those routes, which pass through the core, had a slightly lower rate of service delivery compared to the rest of the bus system over the first three months of the year. Cancelled bus trips has particularly bothered his fellow central-east colleague, Coun. Mathieu Fleury.

Fleury said he’s concerned about buses that don’t show up, not buses that arrive late.

The bus network is “interlined,” meaning a bus travelling on one route could be diverted to another route by the control centre in response to demand. Combined with uncertain traffic flows hinging on road construction, route schedules can be easily thrown off, leaving customers standing at a stop steaming over a no-show bus.

Manconi said multiple city transportation branches are looking at signal timing and trying to manage construction to keep buses running on time.

The complaints over the east-end routes got Coun. Marianne Wilkinson fired up. The Kanata councillor said if she brought up bus service problems every time they happen in the western suburb, the commission would be hearing about them every meeting.

Getting a train through the LRT tunnel no cause for celebration

Train testing west of the LRT tunnel has been successful so far, but not worthy of merrymaking.

Crews operated a train through the tunnel last weekend, a milestone met with little fanfare, save for a couple of tweets.


There's light at the of the tunnel! This is the first time an LRT train travels through the tunnel underground Ottawa! #OttLRT #ready4rail / Voici le premier train qui s'est déplacé à travers le tunnel sous terrain au complet! #prêtpourlotrain pic.twitter.com/Wd2Csy6qYW

— Jim Watson (@JimWatsonOttawa) April 14, 2018


“I know there was comments about why we didn’t have a big celebration and so forth. It’s not about that,” Manconi said. “It is a testing and commissioning phase and they had to go through the tunnel to do critical testing. That was a big, big step forward, so we’re pleased with that.”

Manconi said the train was electrified through the whole length of the tunnel, except in one short segment through Rideau station where there was equipment in use.

“Disaster” if city’s transportation plan isn’t reviewed next term of council, transit chair says

The east-end councillor who chairs the transit commission doesn’t want the 2018-2022 city council to delay a new transportation blueprint for Ottawa.

“If the (transportation master plan) isn’t reviewed in the next term of council, that would be a disaster for the residents of the City of Ottawa,” Coun. Stephen Blais said after the commission meeting.

A “lack of political courage” could stand in the way of council revisiting the transportation master plan, Blais said.

The last transportation plan was approved in 2013. Timing of the next version has been up in the air while appeals to the latest official plan play out.

The transportation master plan is the city’s overarching playbook on building LRT lines, bus lanes, roads, sidewalks and cycling infrastructure. The headline-grabbing part of the 2013 version was the Stage 2 LRT extensions. A Stage 3 LRT project, potentially to Kanata, isn’t included in the current “affordable” transit network through to 2031.

Manconi said the city would need to collect data for a full year after LRT opens in November to understand travel patterns, which would inform the next transportation master plan. The city would also need to consider new technologies, such as autonomous vehicles, he said.

Ultimately, it’s a political decision about when to start work on a new transportation master plan.

Transit commission backs Transpo not following Quebec’s “religious neutrality” law

Blair Crew, a citizen commissioner, won unanimous support for his motion directing Transpo to continue providing transit service to all customers, regardless of any restrictions adopted by the Quebec government.

Transpo runs routes through Gatineau.

Mayor Jim Watson sent a strongly worded letter to Quebec Premier Phillippe Couillard last October after that province passed a law that compels people to uncover their faces to receive public services. Watson told Couillard that Transpo wouldn’t follow that law.

Crew said a position should not be left up to the “whim” of a mayor or the electorate. Customer inclusion should be an operating procedure and written into policy, he said.

A Quebec Superior Court judge last December temporarily suspended a section of the law that requires an uncovered face when giving or receiving public services. A revision is to be in place by July.

jwilling@postmedia.com

twitter.com/JonathanWilling

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