'Violated and horrified': patient complaint about camera sparked investigation into doctor...

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At first she was tearful, then she was horrified.

The young woman had just discovered a cellphone that was recording her as she took her clothes off in an Ottawa doctor’s examining room.

Confronted, the doctor insisted that the video was for “training purposes” and deleted it in front of her.

Incredulous, she refused to back down, demanding an immediate response from senior administrators with University of Ottawa Health Services, which runs the Rideau Street clinic.

Within hours, and with the support of friends, she was contacting police.

This is the authorities’ version of events, laid out in documents newly obtained by this newspaper, that police allege brought the weight of the law down on Vincent Nadon, an Ottawa doctor who now faces 94 charges of voyeurism and sexual assault involving 51 victims. The allegations against Nadon have not been tested in a court of law.

The “information to obtain” — a document that outlines police investigators’ rationale in seeking a search warrant from a judge — includes the statements of the woman who made the first complaint against Nadon, a physician with the University of Ottawa Health Services, after she had a medical exam on Jan. 16.

The woman would tell investigators she felt “violated and horrified.”

ALSO: Charges against Ottawa doctor reignite questions over patient protections


Nadon was charged with one count of voyeurism. Another 10 charges were laid the next month. On May 4, Ottawa police laid 43 additional charges of sexual assault and 40 counts of voyeurism.

The woman’s report quickly sparked an investigation that led to Nadon’s arrest and a request to search the doctor’s Chelsea home, his vehicles and two trailers on his property, as well as his storage locker at the clinic.

“My experience as a sexual assault investigator has shown me that offenders of this nature keep records of their crime. I have been involved in the investigations of repetitive and serious violent, voyeurism offenders, as well as more passive offenders, as is alleged in this case,” Det. Steve Plummer says in the ITO, a 32-page document that proposed executing the search warrant at 9 p.m. on Jan. 18.

“Every case, except for one, involved more than one victim and every case involved the predator storing their crimes in other devices other than the one that was used to record.”

According to the ITO, police first received a call from the patient shortly after 8 p.m. on Jan. 16. The woman said she was contacting police after she found Nadon had filmed her fully naked changing and getting redressed following a Pap test at the clinic at 316 Rideau Street earlier that afternoon.

The young woman told officers she has observed an iPhone with a pink case facing the examination room from a partially opened cupboard.

“She picked up the phone and observed it recording. She reviewed the recording and observed Dr. Nadon setting up the camera in the partially opened cupboard and then observed herself fully naked while getting dressed and redressed,” the ITO states.

“She confronted Dr. Nadon in the lobby (he) first denied the existence of the video, then unlocked the phone, viewed the video, immediately deleted it and claimed that the recording was for training purposes and that it would never happen again.”

The ITO notes that the woman’s story was consistent throughout all of her interaction with police. She told investigators that she first made an appointment with Nadon in August 2017 because she needed an examination to obtain a certificate, and Nadon is one of only seven physicians in Ottawa listed as being qualified to provide such a certificate.

After some time had passed and she had not received notification that the certificate had been received, she called the office in December and found that Nadon had written the wrong address on the certificate.

One evening in December, the woman received a call from Nadon, according to her statement in the ITO. During the conversation, Nadon mentioned that she had never had a Pap test done before. (In the test, a screening procedure for cervical cancer, a physician scrapes cells from the patient’s cervix to be examined for abnormal growth)

The clinic’s office called back a short time later and made an appointment for Jan. 16 at 4:10 p.m. The woman went to the clinic early. She was nervous and asked the nurse what to expect, then returned to the lobby.

Shortly after, Nadon came into the lobby and called her name and escorted her to an exam room. They exchanged pleasantries and talked about medical matters. Nadon then went over what a Pap test entailed and showed her the instruments he would be using.

Nadon asked her if it was OK if she undressed, told her that he was leaving and asked her to say “I’m ready” when she was covered with a sheet but otherwise naked.

He re-entered the room and looked at her ears, listened to her lungs and felt her breasts with no gloves, the document says. He then asked her to lie down for the Pap test. During the test, he stood at the side of the examining table. “He did not, as is normal practice, sit on a stool at the end of the bed with a light to inspect her vagina,” the ITO states.

The woman noticed the iPhone with the pink cover in the cabinet during the exam, but did not think it was suspicious, the document says, Nadon left the room and allowed her to get dressed.

“While she was getting dressed she looked at the phone again and noticed it was surrounded by paper,” the ITO said. “The camera was clearly visible and was placed in such a manner that it has a clear view of the examination room, specifically the bed.”

The woman noted that the camera was recording. According to the ITO, she stopped it and reviewed the video, which showed Nadon entering the room and putting the phone in the cabinet, then leaving the room and returning with the woman, explaining the procedure and leaving the room to allow her to change.

The video showed the woman fully nude after she got undressed before Nadon re-entered the room and continued with the exam. The video was taken at an angle where a viewer could only see Nadon’s back and not the woman’s vagina, according to the ITO.

The woman stopped the video before it was over and went to reception in tears. The nurse was on the phone with a patient and could not speak to her immediately. While waiting to speak to the nurse who had explained the Pap test, the ITO states Nadon came up from behind her and asked if there was a problem.

“She confronted him with the video and he denied that it existed,” according to the ITO.

The woman noted that the phone had locked and was on what appeared to be a default screensaver. She handed Nadon the phone and witnessed him unlock it with a passcode.

Nadon watched the first few seconds and immediately stated that “sometimes he records exams for training purposes,” according to the ITO.

The woman asked him why she wasn’t asked for consent to be filmed, the ITO states. Nadon apologized and showed the woman he had deleted the video and also deleted it from his “recently deleted” items. He assured her to would never happen again.

While she was talking to Nadon about his phone, the woman asked if she could speak to the nurse who was on the phone. According to the ITO, the nurse could only say that she had observed the woman talking to Nadon about his phone, but could not hear what the conversation was about and did not see the video.

The woman was ushered inside, where she spoke to the head nurse and asked to write a statement. While she was doing this, the ITO states, the head nurse called the associate director of the UOHS, which manages four clinics.

The assistant director said she would call the woman the next morning. The woman said she wanted an immediate response.

About an hour later, the assistant director phoned and offered the woman victim services and said she had reported the incident and had taken detailed notes, which she would forward to the woman.

The woman went home and told her friends. According to the ITO, they went to the police station but it was closed, so they called police and filed a report through dispatch.

In a later interview with police, the clinic’s associate director said she received a call from the nurse in charge of the clinic, who told her of the allegations.

At 6:45 p.m. that day, Nadon called the associate director, the ITO states.

“He was talking very fast. He said he ‘saw patient, young woman.’ He said ‘I made a mistake. I’m at the end of my career. I’m 54 years, I am thinking of teaching, I am starting to do some recordings.'”

According to the police interview with the associate director, Nadon said that his mistake “was that I didn’t ask permission,” according to the ITO. He told the associate director that he apologized and deleted the video, but said the patient was very upset. He asked what he should do.

The associate director said the incident was very serious and she would speak to her executive and medical director. She told Nadon that she had already spoken to the woman.

Nadon asked if the woman had called the College of Physicians and Surgeons of Ontario, which regulates and licenses doctors in Ontario. According to the ITO, she suggested Nadon call the Canadian Medical Protection Agency, which provides advice and assistance in medical-legal difficulties.

The associate director called the clinic’s executive director. She told police that the incident was being taking very seriously. “She said anytime you take a picture or any recording you need the patient consent. All doctors that work for the clinics sign a privacy policy form,” according to the ITO.

The associate director also told police that certain doctors call patients for examinations such as Pap tests. This would usually be a family doctor and it would be unusual if it were not a family doctor calling for a Pap test.

In his information outlined in the ITO, Det. Steve Plummer said he believed that the woman’s account was truthful and credible and that “Dr. Nadon made an inculpatory statement to his boss.”

Investigators appeared concerned that evidence could be deleted between the incident and the writing of the ITO.

“Dr. Nadon is 56 years old and has been a physician for 31 years, where his patients were placed in position where they would be naked in front of him. It is unreasonable to believe that this is his first offence,” Plummer states in the document.

The document also outlined that police had Nadon under surveillance. He was arrested in his black Volvo in the parking lot of a grocery store in Chelsea. A black iPhone with a pink case was seized at the time.

“I believe that a camping trailer or an RV would be a perfect spot for Dr. Nadon to store and view his videos in private,” Plummer further alleges in the ITO.

Nadon had been observed disposing of garbage bags in an IGA dumpster at about 11 p.m. The Volvo was also taken to a towing yard. The next day, police reported finding a severely damaged hard drive in one of the garbage bags, according to the ITO.

It’s not known what, if anything, police discovered during the execution of the search warrant.

Nadon remains in police custody. His bail hearing is scheduled for Thursday.

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