Q and A: What happens if your tour bus crashes in a foreign country?

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It’s a nightmarish scenario: You’re on a tour bus, on vacation in a foreign country, and suddenly you’re injured in a crash. You don’t speak the language, and family and friends are half a world away.

This is the situation a group of Chinese tourists found themselves in on Monday, after the tour bus they were riding on Highway 401 veered into a rock cut near Prescott, killing one man and critically injuring several others.

If the situation was reversed and you, a Canadian, were in a serious traffic collision in another country, Global Affairs Canada (GAC) has laid out some hypothetical answers.

Your vehicle has crashed, and you’re injured. What about medical care?

In an emergency situation, the nearest hospital is often your best bet.

Officials at the closest Canadian embassy or consulate can provide a list of local registered physicians and hospitals, help arrange medical evacuation and transfer if the necessary treatment isn’t available locally. They can also act as an intermediary between local medical authorities and facilities and those back in Canada.

While GAC can’t pay for any medical care costs for Canadians abroad, they can contact your health insurance company if you’re unable to communicate and you haven’t designated a family member or friend to take on that responsibility.

GAC recommends that Canadians travelling abroad buy travel insurance before leaving home. If you skip it, and aren’t covered by an existing policy, you could be on the hook for significant medical costs upfront or before leaving the country.

You can’t speak the local language. Who can translate?

Consular officials can act as translators in a pinch, but if more extensive communication is necessary, they can provide a list of local translation services.

Where can friends and family back home get information about what’s happened?

When consular officials learn a Canadian citizen has been involved in a major traffic crash abroad, they’ll reach out and offer assistance contacting relatives in Canada. You can designate a single point of contact to protect your privacy and help facilitate consistent and timely information sharing, and the consular official will fill them in on what’s happening.

Officials can also communicate with local authorities on your family’s behalf, and help you connect directly with your family back home, if necessary.

Where should you go after you’ve been discharged from the hospital?

You could choose to stay in the country, or fly back to Canada. While consular officials can’t make travel or accommodation arrangements, they can offer suggestions.

What precautions can you take to avoid a situation like this?

According to GAC, traffic incidents are the most common cause of death among travellers over the age of 50. Take precautions, like learning about local traffic regulations, vehicle maintenance practices and the road system where you’ll be driving. Never get into a vehicle if the driver appears to be under the influence of alcohol or drugs.

For more information when trip planning, give GAC a call at 1-800-267-6788 in Canada and the United States, or 613-944-6788 or check out https://travel.gc.ca/.

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