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The federal government is beginning the process of replacing its troubled Phoenix payroll system, the Treasury Board announced Thursday from Nanaimo, B.C.
The 2018 federal budget included $16 million to fund an exploration phase that's now underway, with government officials talking to companies interested in landing the contract to design a better payroll and human resources system for employees.
"We're moving forward now with an open, transparent procurement process, shaped by user needs of public servants, working in conjunction with the public service unions and vendors," Treasury Board President Scott Brison told reporters on his way into the federal cabinet retreat in Nanaimo on Thursday.
Brison said the government would no longer run a digital procurement process by drafting "250-page" requests for vendors to bid, and receiving back equally long proposals, only to get "a product that wasn't actually what we thought we asked for and it would already be out of date."
Instead, the government is soliciting working prototypes and will try them out in departments and agencies.
"So more show and less tell, and opportunity to actually test working prototypes with public servants," he said.
"One of the failures of the launch of Phoenix under the Conservatives was the lack of end-to-end user testing and the rush to get it done. We are not going to cut corners on time, or lines or resources, and we're going to have the kind of procurement process that defines modern digital projects."
The previous Conservative government made a mistake in treating information technology transformation as "a cost-cutting opportunity," Brison said. "There may be cost savings down the road once fully implemented, but you don't take the savings during the actual digital transformation. That is folly."
The 2018 federal budget included $16 million to fund an exploration phase that's now underway, with government officials talking to companies interested in landing the contract to design a better payroll and human resources system for employees.
"We're moving forward now with an open, transparent procurement process, shaped by user needs of public servants, working in conjunction with the public service unions and vendors," Treasury Board President Scott Brison told reporters on his way into the federal cabinet retreat in Nanaimo on Thursday.
Brison said the government would no longer run a digital procurement process by drafting "250-page" requests for vendors to bid, and receiving back equally long proposals, only to get "a product that wasn't actually what we thought we asked for and it would already be out of date."
Instead, the government is soliciting working prototypes and will try them out in departments and agencies.
"So more show and less tell, and opportunity to actually test working prototypes with public servants," he said.
"One of the failures of the launch of Phoenix under the Conservatives was the lack of end-to-end user testing and the rush to get it done. We are not going to cut corners on time, or lines or resources, and we're going to have the kind of procurement process that defines modern digital projects."
The previous Conservative government made a mistake in treating information technology transformation as "a cost-cutting opportunity," Brison said. "There may be cost savings down the road once fully implemented, but you don't take the savings during the actual digital transformation. That is folly."
