City remains in state of emergency as flood cleanup begins

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The City of Ottawa will remain in a state of emergency this weekend while thousands of volunteers work to remove sandbags and debris from properties in flood-affected areas.

Recovery operations this weekend

  • Volunteer coordination to remove sandbags and debris from flood-affected properties in West Carleton, Bay and Cumberland.
  • Special garbage collection schedule continues in flood-affected areas.
  • Door-to-door wellness visits continue.
  • All homeowners who need support and assistance with flood remediation work inside their home, or with the dismantling of sandbag walls, can call 1-844-547-2664 to request assistance.

Reminders:

Keep boats away from flooded communities

Please stay off the Ottawa River in and around the areas impacted by the recent floods. Boating close to shore may cause wakes which contribute to additional damage to homes and flood barriers.

Leave electrical work to professionals

If your power has been disconnected, contact an Electrical Safety Authority (ESA) Inspector. Each home will have to be assessed before being reconnected by Hydro One. Homes that have experienced more serious flooding will have to hire a licensed electrical contractor. Residents should hire only a licensed electrician and avoid door-to-door salespeople. Hydro One and the ESA are responsible for restoring power and have more information about how to reconnect your home including a list of licensed electrical contractors in your area.

For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.

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