Colonel By Day activities and schedule changes

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The following schedule changes will be in effect for Colonel By Day, Monday, August 3.

You can also find a list of City services and facilities affected by COVID-19 on ottawa.ca and octranspo.com.

Client services

• The 3-1-1 Contact Centre will be open for urgent matters that require the City’s immediate attention. Call 3-1-1 or 613-580-2400 (TTY: 613-580-2401) to speak to a customer service representative.

Green bin, recycling and garbage collection

• There will be no curbside green bin, recycling or garbage collection on Colonel By Day. Pick-up will take place on Tuesday, August 4. Collection will be delayed by one day for the remainder of the week.
• Multi-residential garbage containers will be collected on the regular scheduled day. Multi-residential recycling, green bin and bulky-item collection will be delayed by one day for the remainder of the week.
• The Trail Waste Facility will be open.

Parking and roads

• All City of Ottawa parking regulations and restrictions will apply on Colonel By Day. Please note, due to the COVID-19 pandemic, parking control officers are not monitoring overtime parking on streets with no posted signs.

Transit

• On Monday, August 3, OC Transpo bus service will operate on a Sunday schedule, with select trips on Routes 61, 63 and 75 extended to Gatineau in the morning peak period, and from Gatineau in the afternoon peak period.
• O-Train Line 1 will operate on a reduced weekday schedule, and O-Train Line 2 replacement bus service will operate on a Sunday schedule.

• Use OC Transpo’s Travel Planner to plan your trip.
• Masks or alternative face coverings are mandatory on buses and trains and inside stations and shelters. Help slow the spread of COVID-19 in Ottawa: don’t take public transit if you’re feeling sick, do a self-assessment before leaving home, use the hand sanitizer dispensers in select stations and always wash your hands thoroughly when you reach your destination.
• .The OC Transpo Customer Service Centre at the Rideau Centre will be open on Monday, August 3 from 10 am until 6 pm. All other OC Transpo customer service centres continue to be closed until further notice. You can buy or load a Presto card at:

• Ticket machines at all O-Train Line 1 statins and the Ottawa International Airport
• Shppers Drug Mart, Loblaws and Real Canadian Superstore locations
• Prestcard.ca

• You can load your ParaPay account on parapay.octranspo.com or by calling 613-741-4390.
• OC Transpo Customer Service (613-741-4390 or TTY: 613-741-5280) will be open from 7 am until 9 pm.
• You can plan Société de transport de l'Outaouais (STO) trips using Plani-bus.
• Para Transpo will operate a holiday service. Regularly scheduled trips for Monday, August 3 will be automatically cancelled. You can book trips for that day now by calling 613-244-7272 or by using the online booking system. Masks or other face coverings are mandatory on Para Transpo vehicles. Please do a self-assessment before you leave home and don’t take Para Transpo if you are sick.
• Para Transpo operations:
  • The reservatins line (613-244-7272) will be open from 7 am until 5 pm.
  • The trip cancellatin and general inquiries line (613-244-4636) will be open from 6 am until midnight.
  • The Taxi Cupons line (613-842-3670) will be closed.

Recreation services

• Beaches, wading pools and splash pads will be open, weather permitting.
• Some indoor pools will be open for public swimming, with modified schedules.
• Most registered programs are cancelled, but check with your facility to confirm as some exceptions will apply.

Ottawa Public Health

• The Brewer Assessment Centre will be open from 9 am until 3:30 pm on Saturday, August 1, Sunday, August 2 and Monday, August 3.
• The Moodie Care Clinic will be open from 9 am until 3:30 pm on Monday, August 3.
• The Heron Care Clinic will be closed.

• The Sexual Health Clinic and satellite clinics will be closed.
• The Site program office and supervised consumption services at 179 Clarence Street will be closed. The Site mobile van will operate from 5 pm until 11:30 pm.

• The Ottawa Public Health Information Centre will be closed for general calls.
• Ottawa Public Health’s COVID-19 phone line at 613-580-6744 will be open from 8:30 am until 4 pm.
• Dental clinics will be closed.
• Parenting in Ottawa drop-ins and phone support for breastfeeding parents is closed.
• The baby help line will be open from 9 am until 3 pm on Saturday, August 1 and Sunday, August 2 for families of babies up to one year old. The baby help line will be closed on Monday, August 3.

Cultural services

• The Karsh-Masson Gallery, Barbara Ann Scott Gallery and the City Hall Art Gallery at City Hall will remain closed.
• City of Ottawa arts centres, galleries, theatres and museums will remain closed.

Archives services

• The City of Ottawa Archives Reference Services and Gallery 112 will remain closed.

Municipal child-care services

• All Municipal Child-Care Centres will be closed on Monday, August 3.

Library Services

• All Ottawa Public Library branches that have been open for contactless or curbside services will be closed on Monday, August 3.

For more information on City programs and services, visit ottawa.ca or call 3-1-1 (TTY: 613-580-2401). You can also connect with us through Facebook, Twitter and Instagram.

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