Transit Commission receives an update on O-Train Line 1 and bus service and a report on 2020 general accounts written off

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The Transit Commission today received an update on O-Train Line 1 and bus service operations. Train service reliability remains high, and staff confirmed that specialized equipment for seasonal track work has been secured by RTM, and that work is expected to take place in June. Wheel inspection and replacement work also continues. Work related to switch heaters, the overhead catenary system, vehicle traction power, vehicle passenger doors, and vehicle HVAC is complete and is being validated by a third-party independent assessment. Coupler inspections and all associated work is largely complete. The update also confirmed that ridership remains low at 19 percent and is expected to remain at this level until the current stay-at-home order and school closures end.

The Transit Commission also received a report on the 2020 general accounts written off, as required by the Delegation of Authority By-law. In 2020, Revenue Services invoiced approximately $43 million in OC Transpo transit receivables, while the Transportation Services Department invoiced approximately $1.5 million in Para Transpo fares. Of these invoiced receivables and fares, $331.75 from 10 individual accounts were deemed uncollectible and have been removed from the City’s financial system. This represents a collection rate of 99.99 per cent.

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