Guys,
Don't know whether anyone would be interested in this one. Just post it here for your reference.
Keyword Description:
NT; Support; TCP/IP; Windows 2000; Windows NT
Posting Description:
Essential Functions: Provide NT/2000 escalated technical and engineering support for Intel servers. Be a part of an engineering team responsible for providing 7 day by 24 hour support. Specific tasks include:
- Provide technical NT/2000 expertise for projects
- Recommendation/Coordination/implementation of hardware and software installations and upgrades
- Performance and capacity monitoring and development and management
- Problem tracking, management and resolution, including scheduled 7x24 off-hours pager support
- Implementation of corporate standards, policies and procedures
- Ongoing development and documentation of Best Practices
- Monitor for OS security problems, patches and fixes (review newsletters, subscriptions, etc.)
- Communicate backup requirements to Operations and Support
- Apply OS, subsystem and application patches, fixes and upgrades
- Work with other groups and other lines of service to resolve escalated issues within Service Level
Agreement
- Develop and Manage OS security and tools for the support of OS security
- Implement performance and service level reporting
- Develop standardized system fail-over services
- Develop and analyse security monitoring and reporting
- Develop and analyse automated performance monitoring tools and metrics. Perform system tuning as
needed.
- Develop tools and analyse system and application event logs for errors, alerts or other meaningful
information
- Work with Microsoft and 3rd party vendors to resolve software/hardware issues.
Essential Knowledge: - Experience with NT/2000 Enterprise, Server and Advanced Server
- Working Knowledge of the Microsoft multi-master domain model
- Working Knowledge of Windows 2000 Server and Advanced Server with NT4 Security Model
- Understanding of Windows 2000 Active Directory and migration methods from NT4
- Understanding of networking concepts including TCP/IP, WINS, DNS, DHCP and LAN/WAN concepts.
- Setup and configuration of Compaq, IBM, and HP server hardware.
- Knowledge of remote support concepts and tools
- Working Knowledge of Citrix Metaframe.
- Working Knowledge of Microsoft Cluster Services, Load Balance Services, and IIS 4.0/5.0
- Working knowledge of batch files and how to utilize them to automate processes, gather data, and make
changes.
- Programming experience using Microsoft Visual C++ 6.0 or Microsoft Visual Basic 6.0 preferred but not
required.
Essential Education: - Bachelor's degree in an associated discipline or equivalent experience and a minimum of two years of
related experience.
- MCSE (NT4 or Windows 2000) or demonstrated capability.
Essential Skills: - High technical/functional aptitude as demonstrated by excellent troubleshooting, analytical and problem
solving skills. Can quickly grasp different concepts, and apply the knowledge creatively and intelligently to
the solution of problems.
- Ability to communicate well verbally and in writing by presenting information in an articulate and organized
way, appropriate to the audience, and under a wide range of situations, including telephone support.
- Self-planning and organizing skills enabling one to multitask effectively in an interrupt-driven environment.
Shows flexibility, initiative to anticipate needs, assess clear picture of desired results, set and manage
priorities, allocate proper amounts of time, and maintain an awareness of inter-relationships among different
activities.
- Willingness to seek alternative and innovative solutions.
- Ability to work with multiple project managers to provide innovative, cost-effective solutions to CSC clients
within allocated time frames.
- Ability to create tools to automate processes in order to off-load work to lower tiers of support for
implementation
- Must be able to understand and speak english and french
Organizational "Fit" Considerations: - Must be willing to provide 7x24 off-hours pager support.
- Up to 10% travel required
- Must have social skills required to interface directly with clients as part of problem resolution or project
development
Don't know whether anyone would be interested in this one. Just post it here for your reference.
Keyword Description:
NT; Support; TCP/IP; Windows 2000; Windows NT
Posting Description:
Essential Functions: Provide NT/2000 escalated technical and engineering support for Intel servers. Be a part of an engineering team responsible for providing 7 day by 24 hour support. Specific tasks include:
- Provide technical NT/2000 expertise for projects
- Recommendation/Coordination/implementation of hardware and software installations and upgrades
- Performance and capacity monitoring and development and management
- Problem tracking, management and resolution, including scheduled 7x24 off-hours pager support
- Implementation of corporate standards, policies and procedures
- Ongoing development and documentation of Best Practices
- Monitor for OS security problems, patches and fixes (review newsletters, subscriptions, etc.)
- Communicate backup requirements to Operations and Support
- Apply OS, subsystem and application patches, fixes and upgrades
- Work with other groups and other lines of service to resolve escalated issues within Service Level
Agreement
- Develop and Manage OS security and tools for the support of OS security
- Implement performance and service level reporting
- Develop standardized system fail-over services
- Develop and analyse security monitoring and reporting
- Develop and analyse automated performance monitoring tools and metrics. Perform system tuning as
needed.
- Develop tools and analyse system and application event logs for errors, alerts or other meaningful
information
- Work with Microsoft and 3rd party vendors to resolve software/hardware issues.
Essential Knowledge: - Experience with NT/2000 Enterprise, Server and Advanced Server
- Working Knowledge of the Microsoft multi-master domain model
- Working Knowledge of Windows 2000 Server and Advanced Server with NT4 Security Model
- Understanding of Windows 2000 Active Directory and migration methods from NT4
- Understanding of networking concepts including TCP/IP, WINS, DNS, DHCP and LAN/WAN concepts.
- Setup and configuration of Compaq, IBM, and HP server hardware.
- Knowledge of remote support concepts and tools
- Working Knowledge of Citrix Metaframe.
- Working Knowledge of Microsoft Cluster Services, Load Balance Services, and IIS 4.0/5.0
- Working knowledge of batch files and how to utilize them to automate processes, gather data, and make
changes.
- Programming experience using Microsoft Visual C++ 6.0 or Microsoft Visual Basic 6.0 preferred but not
required.
Essential Education: - Bachelor's degree in an associated discipline or equivalent experience and a minimum of two years of
related experience.
- MCSE (NT4 or Windows 2000) or demonstrated capability.
Essential Skills: - High technical/functional aptitude as demonstrated by excellent troubleshooting, analytical and problem
solving skills. Can quickly grasp different concepts, and apply the knowledge creatively and intelligently to
the solution of problems.
- Ability to communicate well verbally and in writing by presenting information in an articulate and organized
way, appropriate to the audience, and under a wide range of situations, including telephone support.
- Self-planning and organizing skills enabling one to multitask effectively in an interrupt-driven environment.
Shows flexibility, initiative to anticipate needs, assess clear picture of desired results, set and manage
priorities, allocate proper amounts of time, and maintain an awareness of inter-relationships among different
activities.
- Willingness to seek alternative and innovative solutions.
- Ability to work with multiple project managers to provide innovative, cost-effective solutions to CSC clients
within allocated time frames.
- Ability to create tools to automate processes in order to off-load work to lower tiers of support for
implementation
- Must be able to understand and speak english and french
Organizational "Fit" Considerations: - Must be willing to provide 7x24 off-hours pager support.
- Up to 10% travel required
- Must have social skills required to interface directly with clients as part of problem resolution or project
development
