日健高齡康樂中心招募Program and Outreach Assistant(Cantonese-Speaking)

[日健高齡康樂中心]

Position Title: Program and Outreach Assistant (Cantonese-Speaking),
Yet Keen Seniors’ Day Centre 日健高齡康樂中心
Job Type: Part-time (21 hours/week), Term Contract
Pay Band: Support Worker, $21.30-$25.64/hour
Benefits: 4% in lieu of vacation
Department: Family, Community Health and Harm Reduction
Reports to: Program Coordinator, Yet Keen Seniors’ Day Centre
Position start date: October 12th, 2021 or as soon as the position is filled
Position end date: September 30th, 2022, with possibility of extension

Application Deadline: September 24th, 2021 Friday 12:00 NOON EST
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Somerset West Community Health Centre (SWCHC) is a non-profit, community-governed organization that provides primary health care, health promotion and community development services using interprofessional teams of health and social service providers. As a program of SWCHC, Yet Keen Seniors’ Day Centre is a day program that operates 4 days a week, offering language specific and culturally sensitive programming and services to Chinese-speaking seniors aged 60 or above.

Job Summary
Reporting to the Program Coordinator of Yet Keen Seniors’ Day Centre, the Program and Outreach Assistant (Cantonese-Speaking) will be responsible for the coordination and delivery of program (30%), outreach services (40%) and office administration (30%). During COVID, Yet Keen is offering online and phone activities, social opportunities, as well as in-person outreach support for vulnerable and isolated seniors.

Job Specific Responsibilities

• Coordinate and facilitate online and phone programs, as well as in-person programs as circumstances allow
• Coordinate and deliver outreach services for seniors
• Provide other occasional client support such as translation or accompaniment as assigned, and refer clients to other language appropriate community services
• Assist with office and program administration (Answering phone calls, event registration, ordering office supplies etc.)
• Provide remote and in-person technical support and guidance for seniors to participate in virtual activities on a variety of devices
• Track and maintain consistent record of attendance and encounters with clients
• Liaise with SWCHC staff and other partners as needed
• Ensure the safety and confidentiality of both virtual and in-person programming and services

Qualifications

• University degree from a recognized university in a relevant discipline or equivalent combination of some post-secondary education and related experience
• Warm and personable, with strong facilitation skills
• Advanced computer and internet skills; Ability to troubleshoot independently and coach others to learn new skills
• Access to a vehicle and ability to drive to carry out outreach tasks is a strong advantage
• Effective and compassionate communication skills
• Self-motivated, reliable, punctual, detail-oriented
• Strong interpersonal and relationship building skills
• Strong ability to work independently and as part of a team
• Experience and passion in working with seniors, immigrants or other marginalized population facing multiple barriers in a community setting
• Understanding of seniors services from an equity and anti-oppression lens
• Successful criminal reference check, vulnerable sector

Language Capability

• Spoken English and Cantonese required
• Fluent writing in both English and Chinese required
• Knowledge in Mandarin would be a strong advantage

***This position requires working in person, at the office, outdoors and remotely from home. The successful candidate must be able to work in Ottawa during fixed work hours.

If interested, please submit
1) a cover letter
2) resume, and
3) a one-minute video in Cantonese (and Mandarin if applies)
by 12:00 NOON EST Friday September 24th, 2021 to Alvis Choi: achoi@swchc.on.ca

Please note: We will adhere to all regulations and guidelines as set by local and provincial authorities, not limited to cancelling this program and this associated employment opportunity. If at any stage in the selection process you require special accommodation, please let us know the nature of the required accommodation. Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services. Due to the high volume of applicants, we can neither confirm receipt of nor respond to inquiries regarding your application. Only candidates selected for an interview will be contacted.