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With the Province of Ontario relaxing restrictions, the City is preparing to restart in-person counter services by appointment by only on Monday February 7. Starting January 31, clients can start making appointments for the February 7 reopening week.
Employment and Social Services and Rent Supplement Program Offices are the only exception, with counter and drop-off services resuming on Monday, January 31.
Here is the list of the in-person counter services with their start dates and appointment contact information:
Service Ottawa – Client Service Centres and Building Code Services (February 7)
Service Ottawa will resume the delivery in-person offerings – by appointment only – on Monday, February 7 at two Client Services Centres:
Appointments can be made through the online booking tool on ottawa.ca. People without internet access can reserve at time by calling 3-1-1 and choose option #6.
Visit ottawa.ca for the list of in-person service offerings. Residents can still take advantage of the convenience of accessing services on online.
Building Code Services counters will be open at these two Client Service Centre locations by appointment only. Building Code Services will continue to support application submissions by mail and electronically at buildingpermits@ottawa.ca.
Employment and Social Services and Rent Supplement Program Offices (January 31)
Business Licensing Centre (February 7)
The Business Licensing Centre at 735 Industrial Avenue will restart in-person services on Monday, February 7, by appointment only:
To make an appointment, email businesslicensing@ottawa.ca or by calling 613-580-2424, extension 12735.
City Archives (February 8)
The City’s Central Archives at the James K. Bartleman Centre, located at 100 Tallwood Drive, and Rideau Archives in North Gower will restart in-person appointments on Tuesday, February 8 for residents wishing to visit the Reference Room. Clients make a reservation by emailing archives@ottawa.ca or by phoning 613-580-2857.
Provincial Offence Act Court (February 7)
Court services counters located at 100 Constellation Drive and 110 Laurier Avenue West will resume delivering services by appointment only on Monday, February 7. No walk-ins will be accepted. Clients are reminded to visit our counters only if necessary, as many of our in-person services can be accessed online at ottawa.ca/poa.
As a result of court proceedings being heard remotely until further notice, there will be no justice of the peace at any of the locations. If you received a summons to appear in court, do not attend court in-person. Your matter will be held remotely at the date and time noted on your summons. Please refer to the conference details listed at ottawa.ca/poa.
Defendants will receive a notice of a new court date by mail to the address on file with the court (please note that changing your address with MTO/Service Ontario does not update your address with the court office). For any changes, please contact us at 613-580-2400 (TTY 613-580-2401) and press option three, Monday to Friday, 8 am to 5 pm.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram.
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Employment and Social Services and Rent Supplement Program Offices are the only exception, with counter and drop-off services resuming on Monday, January 31.
Here is the list of the in-person counter services with their start dates and appointment contact information:
Service Ottawa – Client Service Centres and Building Code Services (February 7)
Service Ottawa will resume the delivery in-person offerings – by appointment only – on Monday, February 7 at two Client Services Centres:
- Ottawa City Hall, 110 Laurier Avenue West
- Ben Franklin Place, 101 Centrepointe Drive
Appointments can be made through the online booking tool on ottawa.ca. People without internet access can reserve at time by calling 3-1-1 and choose option #6.
Visit ottawa.ca for the list of in-person service offerings. Residents can still take advantage of the convenience of accessing services on online.
Building Code Services counters will be open at these two Client Service Centre locations by appointment only. Building Code Services will continue to support application submissions by mail and electronically at buildingpermits@ottawa.ca.
Employment and Social Services and Rent Supplement Program Offices (January 31)
- Starting Monday, January 31, limited counter and document drop-off services will be available at all four centres - 370 Catherine Street, Mary Pitt Centre (second floor west, 100 Constellation Drive), 2020 Walkley Road, and 2339 Ogilvie Road, weekdays from 8:30 am to 4:30 pm. For all other services, staff will provide both telephone and email support on weekdays from 8:30 am to 4:30 pm.
- The Mary Pitt Centre location (second floor west, 100 Constellation Drive) will also be the only location for limited counter and document drop-off services for the Rent Supplement Program, which will only be operating on weekdays from 8:30 am to 4:30 pm. The staff will continue to provide telephone and email support on weekdays from 8:30 am to 4:30 pm.
Business Licensing Centre (February 7)
The Business Licensing Centre at 735 Industrial Avenue will restart in-person services on Monday, February 7, by appointment only:
- Business licenses (all categories)
- Pet registration
To make an appointment, email businesslicensing@ottawa.ca or by calling 613-580-2424, extension 12735.
City Archives (February 8)
The City’s Central Archives at the James K. Bartleman Centre, located at 100 Tallwood Drive, and Rideau Archives in North Gower will restart in-person appointments on Tuesday, February 8 for residents wishing to visit the Reference Room. Clients make a reservation by emailing archives@ottawa.ca or by phoning 613-580-2857.
Provincial Offence Act Court (February 7)
Court services counters located at 100 Constellation Drive and 110 Laurier Avenue West will resume delivering services by appointment only on Monday, February 7. No walk-ins will be accepted. Clients are reminded to visit our counters only if necessary, as many of our in-person services can be accessed online at ottawa.ca/poa.
As a result of court proceedings being heard remotely until further notice, there will be no justice of the peace at any of the locations. If you received a summons to appear in court, do not attend court in-person. Your matter will be held remotely at the date and time noted on your summons. Please refer to the conference details listed at ottawa.ca/poa.
Defendants will receive a notice of a new court date by mail to the address on file with the court (please note that changing your address with MTO/Service Ontario does not update your address with the court office). For any changes, please contact us at 613-580-2400 (TTY 613-580-2401) and press option three, Monday to Friday, 8 am to 5 pm.
For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram.
查看原文...
