More City services reopen on Tuesday

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The City advises some services can resume in the downtown and surrounding area on Tuesday, February 22.

The secured area established by law enforcement has been reduced in size. It now borders Somerset in the south, Bronson to the west, Wellington in the north, and Queen Elizabeth Drive to the east. The area will continue to be managed by police check points. Residents travelling to and through the secured area are advised to carry identification with them and to expect continued traffic impacts.

Here is the latest information on downtown City services and facilities – including closures, delays, and resumptions:

Impacts on OC Transpo

O-Train Line 1 service is fully restored from Tunney’s Pasture to Blair stations.

All bus routes with service downtown remain on detour. OC Transpo continues to monitor and will adjust service as the situation evolves.

Route 85 has resumed regular service to and from Gatineau.

In addition, 15 bus routes serving downtown, as well as Para Transpo trips to and from Rideau-Vanier and Somerset wards, will be no-charge. This will be in place until 30 days after the City’s State of Emergency is lifted. More information on downtown detours and no-charge bus and Para Transpo service are available at octranspo.com.

Stay up to date on the latest transit information by visiting octranspo.com/alerts, calling 613-560-5000 or following OC Transpo’s Twitter accounts. Para Transpo customers can call OC Transpo and a staff member will help book a trip.

Traffic impacts remain fluid – stay informed

The traffic impacts remain fluid. Expect traffic delays in and around the secured area.

The City’s online traffic map will have live updates of traffic impacts. Select “incidents” to see roads currently being affected by the demonstrations. Residents can continue to check the City of Ottawa’s traffic Twitter account for up-to-date information on traffic delays and disruptions.

Ottawa Public Library branches

The Ottawa Public Library’s Rideau branch will reopen tomorrow. The Main branch will remain closed until further notice.

Ottawa Public Health

The following Ottawa Public Health clinics will be reopening:

Vaccination clinics

  • University of Ottawa Minto Complex
  • Vanier South Hub, located at 311 McArthur Avenue
  • The Lowertown Vaccine Hub, located at the Jules Morin Fieldhouse on 400 Clarence Street East, opens Wednesday, February 23, as per its regular schedule

Visit Ottawa Public Health's Vaccine Page for more vaccination clinic information.

Other clinics

  • All Sexual Health and Harm Reduction Services at the Sexual Health Clinic on 179 Clarence Street
  • The Ottawa Dental Clinic on 40 Cobourg Street

The Ottawa Public Health Harm Reduction van will be unable to provide services in some areas of the secure areas. Staff will continue to coordinate with clients to find an alternate meeting location or provide a referral to an available community partner location.

City Hall

Ottawa City Hall and the underground municipal parking lot will reopen on Tuesday, February 22.

Delayed resumption of the City Hall Client Service Centre

The City has delayed resumption of its appointments for in-person counter service at its City Hall location until further notice. The Client Service Centre at Ben Franklin Place – 101 Centrepointe Drive – will be open for in-person services by appointment only – for both Service Ottawa and Building Code Services.

Appointments for the Ben Franklin Place Client Service can be made through the online booking tool on ottawa.ca. People without internet access can reserve at time by calling 3-1-1 and choose option #6.

Visit ottawa.ca for the list of in-person service offerings. Residents can still take advantage of the convenience of accessing services on online. Building Code Services will continue to support application submissions by mail and electronically at buildingpermits@ottawa.ca.

Employment and Social Services

The Employment and Social Services (ESS) office, located at 370 Catherine Street, will reopen on Tuesday, February 22.

Snow clearing

The City has been conducting snow clearing operations – treatment on road and sidewalk surfaces – in restricted area that has been secured and reclaimed by police operations.

As the law enforcement continues to secure the downtown core, the City has kept contingencies in place for winter operations to respond to any changing situation.

Snow and winter operations in other parts of the city will not be impacted

Waste and recycling collection

At this time, the City is not anticipating an impact to residential waste collection as a result of the continued operations in the secured zone. Residents can stay informed of curbside collection delays by signing up to receive notifications through the Ottawa Collection Calendar app; download the mobile app or register for email updates by entering your address and clicking on “Get a reminder!”.

Street-side receptacles and litter are being addressed where access permits.

For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram.

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