Calling all local heroes! Help us keep fire hydrants clear of snow.

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two children dressed in snow gear shoveling snow from around a yellow and blue fire hydrant

Hydrant Heroes Valentino and Julian keeping their local hydrant clear of snow. Photo credit: Alexandra Chrostek.

What’s up in the sky? Is it a bird, or a plane? Nope, it’s just snow. But this snow means a very specialized hero is needed in town. Ottawa has over 23,000 fire hydrants across the city. Just like a car parked in front of a hydrant, snow can block a firefighter’s access and cause delays in an emergency.

How can you help? The City is looking for local Hydrant Heroes who can help our crews keep 1.5 metres clear around their neighbourhood hydrant. These heroes are very important in helping monitor snow levels around their local hydrant and shoveling snow away to prevent a buildup.

A cartoon or a yellow and blue fire hydrant wearing a red cape in the snow. Arrows and text show 1.5 metres of snow cleared around it.


Get the whole family involved

Children and youth who participate can get a Hydrant Hero certificate as thanks for their support. Youth volunteers can also earn community involvement hours by participating as a Hydrant Hero. Visit ottawa.ca/HydrantHero to request your electronic Hydrant Hero certificate, to share your photos, or to request confirmation of community service hours.

In an emergency situation, snow-covered fire hydrants can cause firefighters to lose up to four minutes of precious time. Help our firefighters keep our community safe. To learn more about becoming a Hydrant Hero, visit ottawa.ca/HydrantHero.

For more information on City programs and services, visit ottawa.ca, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook, Twitter and Instagram.

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