Riding With Us
你是否曾梦想过驾驶着越野摩托穿梭在山林间
亦或是对摩托车文化有着浓厚的兴趣
如果你也想成为一名生活中的“骑士”
我们想要向你分享一个将爱好变成专业的机会
DIAN Motors邀请你加入我们的骑行！
关于我们 About DIAN Motors
你是否曾梦想过驾驶着越野摩托穿梭在山林间
亦或是对摩托车文化有着浓厚的兴趣
如果你也想成为一名生活中的“骑士”
我们想要向你分享一个将爱好变成专业的机会
DIAN Motors邀请你加入我们的骑行！
关于我们 About DIAN Motors
DIAN Motors 作为Sur Ron
虬龙纯电力摩托车在加拿大地区的独家经销商和美国地区的主要经销商，我们负责北美地区的销售、服务、零件、配件服务，并致力于对我们的客户提供全面的支持。DIAN Motors 在加拿大创立于2021年，并在2022年进军美国市场，以风驰电掣之势成为业内的一匹黑马。
由于业务规模迅速扩张，DIAN Motors 希望以此为契机招贤纳士，进一步扩大我们的团队规模，申请者请发送简历至：team@surron.ca，我们期待你的加入！
目前开放招聘的Full Time职位（工作地点位于渥太华）包括：
Administrative Assistant 行政助理
Administrative Assistant 行政助理
Job tasks & Responsibilities
- Receives and initiates incoming and outgoing telephone calls
- Maintains client record
- completing entry of all required information (ie scanning and data entry)
- Prepare letters, reports, memoranda, minutes, forms and schedules as assigned.
- Complete travel and transportation arrangements as required.
- Manage the office services request tracking tool and generate reports
- Verify and sign for deliveries
- Process daily incoming and outgoing mail
- Manage office and kitchen supplies, office equipment and storage areas and units
- Update office services forms, as needed
- Coordinate translation and publish documentation
- Carry out document and records management (electronic and hard copy filing, archiving)
- Order business cards and ensure they comply with specifications
- Verify monthly invoices for accuracy
- Carry out weekly time entry and generate reports for office services
- High school graduation diploma plus
- Minimum 2 years previous experience
- Demonstrated proficiency in the use of a variety of computer software applications including e-mail and the internet
- Excellent communication skills (both verbally and in writing) with client, staff and community professionals.
- Demonstrated high level of initiative, discretion and sound judgment
- Flexible and adaptable with effective problem solving skills
- Strong multi-tasking and prioritization skills with a demonstrated ability to perform efficiently in a fast paced environment with attention to detail
- Self-directed with the ability to work effectively both independently and as part of a team
- Effective interpersonal skills demonstrating tact and diplomacy
- Effective client service skills in establishing and maintaining effective working relationships with others
- Job Types: Full-time, Permanent
Customer Service 客户服务
Job tasks & Responsibilities
- Provide expert advice for the unique needs of each customer via phone, email, and chat
- Handle customer complaints reasonably, show empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”
- Accurately and patiently obtain a clear understanding of customer problems and utilize company procedures to provide a direct remedy to the customer’s problem, if possible. If necessary, refer the customer issue to management for corrective action within the company
- Talk customers through installation and use of motorcycle accessories and parts
- Maintain composure and focus on solutions and customer satisfaction for all situations involving customers
- Conduct telephone follow-up for service customers courteously and promptly
- Work with Sur Ron team to improve the customer experience
- Support management with information as required regarding all incoming and outgoing phone calls and regarding observations of all interactions between customers
- Process reports to support sales and service activities and for management review, as requested
- Drive to deliver a great customer experience that exceeds expectations
- Previous customer service experience - preferably in the automobile, motorcycle, bicycle or ebike industry
- Experience with customer service software or inbound call centre. ZenDesk experience is considered a strong asset
- Ability to multi-task with attention to detail in a fast-paced environment
- Ability to independently problem-solve
- Polished written and verbal communication skills; this career is writing- and communication-intensive
- A love of people! You'll be interacting with customers and your team all day, every day
- A love of bikes, riding, and all that goes with it
- Fluency in English and French languages is strongly preferred
- Strong understanding of bicycles or motorcycles. Must know what a sprocket, fork and swingarm are!
- Knowledge and experience of Sur Ron and/or relevant electric bikes is also considered an asset
- Job Types: Full-time, Permanent
Bookkeeper 出纳
Job tasks & Responsibilities
- Keeping books for a business who issues a high volume of invoices and expenses
- Perform payroll functions in an accurate and timely manner, and submit payroll taxes
- Conduct reconciliation of all accounts
- Maintain and balance the general ledger in an accurate, complete, and up-to-date manner
- Perform all activities related to the accounts payable function including reviewing, coding, and processing payments
- Perform account receivable functions including invoicing, deposits, collections, and revenue recognition
- Prepare financial reports through collection, analysis, and summarization of data
- Interpret and apply accounting policies, rules, and regulations to all work in order to ensure compliance with applicable standards
- Bachelor's degree in Accounting, Finance, or related field (Required).
- 2-5 years relevant experience working in accounting or bookkeeping
- Thorough knowledge and understanding of GAAP
- Strong verbal and written communication skills
- Experience with accounts payable, accounts receivable, payroll, and general ledger
- High degree of accuracy and attention to detail
- Understand how to balance large bank accounts
- Solid understanding of basic bookkeeping and accounting payable/receivable principles
- Proven ability to calculate, post and manage accounting figures and financial records
- Data entry skills along with a knack for numbers
- Hands-on experience with spreadsheets and proprietary software
- Job Types: Full-time, Permanent
