大家有收到Vista services的邮件么？说Enbridge不再替它代收热水器租赁费了？

[Seraph72]

要求填表authorize a credit card好让它收费，感觉有点不太靠谱呢，就有点担心它到时乱收费还要不回来。

要不我选择每月自己手动pay得了

 

[春夏之交]

我们不用Vista services

 

[qiuyi_01]

房客收到了。好像不能每月手动付。

 

[肥猫]

要求填表authorize a credit card好让它收费，感觉有点不太靠谱呢，就有点担心它到时乱收费还要不回来。

要不我选择每月自己手动pay得了

Enbridge不再代收了，你得和service provider直接打交道。

 

[Seraph72]

我们不用Vista services

我也打算换个自己的热水器，不租他们的了，所以不想把信用卡信息给他们

 

[Seraph72]

Enbridge不再代收了，你得和service provider直接打交道。

是啊，跟enbridge合作很愉快，但不了解vista会是个什么德行，有点不想自动pay 他们的bill

 

[FlyingEagle]

要求填表authorize a credit card好让它收费，感觉有点不太靠谱呢，就有点担心它到时乱收费还要不回来。

要不我选择每月自己手动pay得了

Vista services authorize a credit card会收取 实际费用 + credit card费用（3%）
不可以每月自己手动pay

Enbridge代收的时候可以每月自己手动pay，不必额外支付credit card费用（3%）

解决方案：由于每月热水器租费税后$50,打电话给Vista services要求买断。Vista services会发个付款链接和买断价格。

 

[肥猫]

是啊，跟enbridge合作很愉快，但不了解vista会是个什么德行，有点不想自动pay 他们的bill

你的tank是从Vista租的？多旧了？现在转到Enercare租热水器有cash back

 

[qiuyi_01]

Vista services authorize a credit card会收取 实际费用 + credit card费用（3%）
不可以每月自己手动pay

Enbridge代收的时候可以每月自己手动pay，不必额外支付credit card费用（3%）

解决方案：由于每月热水器租费税后$50,打电话给Vista services要求买断。Vista services会发个付款链接和买断价格。

如果用debit card, 还有这3% 的费用吗？

 

[FlyingEagle]

如果用debit card, 还有这3% 的费用吗？

点击 Vista services 的 “Click here to revise banking information” 只有 信用卡选项，没有debit card选项。

Pre-Authorized Payment (PAP / Credit Card) Form​

 

[qiuyi_01]

点击 Vista services 的 “Click here to revise banking information” 只有 信用卡选项，没有debit card选项。

Pre-Authorized Payment (PAP / Credit Card) Form​

房客不肯，一直说让我付，然后她再和房租一起付给我，我没同意，不知房客在玩什么game.

 

[Seraph72]

刚google了一下，这厮就是个流氓公司，不打算给他们信用卡信息了，他们要收钱，让他们给个账号，我手动转。

打算换个公司或者干脆不租了，自己装一个。

 

[FlyingEagle]

房客不肯，一直说让我付，然后她再和房租一起付给我，我没同意，不知房客在玩什么game.

房客可能不想搬走以后从Vista services取消信用卡的麻烦。参见下面客户评价。

Adam Sooley
7 months ago
Beware, do not put your information into their PAP form, all of your personal data is being collected and stored on servers outside of Canada. A major security risk.

How is Vista Services allowed to run a legal scam? They charge us (this number varies) ~$35 a month to rent a hot water heater for 10 years (~$4200. A new one to buy is about $1500 ). This charge is placed on your Enbridge bill (Enbridge is stopping this). Any new house in #Ontario you buy has you automatically signed up in this contract as well as most houses you buy. You assume the contract on the house that you did not sign for. If you try to get out of the contract you pay the full amount for the remaining months and a removal fee. Now with Enbridge removing 3rd party billing for these companies, Vista Services will bill owners directly but not bill, they want a pre-authorized payments set up with them so they can take out of your account. I will not be allowing them to do that. They have no other payment options. Again, how is Vista Services allowed to run a #legalized #scam.

 

[FlyingEagle]

刚google了一下，这厮就是个流氓公司，不打算给他们信用卡信息了，他们要收钱，让他们给个账号，我手动转。

打算换个公司或者干脆不租了，自己装一个。

转载网上用户评论，然后附上本人的意见。
Aaron
6 months ago
Read every review, I am sorry if you have a contract with them. This contract came with my house and they offer no services, just long expensive contracts for average equipment. No option to cancel except to buy out the remainder of the contract for old overpriced equipment.

估计大部分来自新房建筑商的合同要求，只有 买断合同/热水器 的选项。

Michael Khayeri
8 months ago
If you are offered this Company for a Rental Agreement do not sign or accept! Ask your provider for another company as Vista Credit will not be there for service and at end of your term will auto renew on month to month and continue to bill your Enbridge until the end of time.

一位朋友的前业主遇到这种情况。老年夫妇在搬进老年公寓前将房子卖给朋友。结果第一个月朋友收到2份热水器的付款账单。打电话询问方知3年前老年夫妇换了家热水器供应商，结果上家热水器供应商继续收钱，老人家有钱低消费，没有在意账单，结果整整3年支付2家热水器供应商的租金。

Wendy
3 months ago
I had a 60 month contract I wanted to close. I called 5 times and emailed 4 times before I could actually get a number. They are charging me for 61 months with a $282.50 discharge fee. Nothing in the contract said this. I also paid a fee of 10%. Very dishonest company.

看起来不同热水器供应商有不同的合同。Vista Services只不过帮助热水器供应商代收热水器的租金。
本人的合同是无限期，但有买断选项。

Adam Sooley
7 months ago
How is Vista Services allowed to run a legal scam? They charge us (this number varies) ~$35 a month to rent a hot water heater for 10 years (~$4200. A new one to buy is about $1500 )

这位网友的情形和本人类似，只不过本人的每月租金税后$50，记得原价是$4500，每年都会折旧。不同热水器价格不同，租金也不同，参见上面网友提到的Enercare热水器供应商有多种热水器选项。同一家热水器供应商Enercare 的 不同热水器的每月租金从 $16.94/month 到 $62.99/month。 (~$4200. A new one to buy is about $1500 ) ~$4200 热水器 和 $1500 热水器 可能是 不同的 热水器。参见下面不同热水器的链接。

Natural Gas & Propane Water Heater Rental | Enercare

Rent a gas or electric water heater with Enercare Advantage™. With free installation, no upfront costs, 24/7 support, & more, get your hot water worry-free.

www.enercare.ca

Gregory Giberson
6 months ago
Can I do half a star? Ended my contract with them and they continued to charge me for 3 months afterwards. When I brought it to their attention, they refunded 2 months and then have ceased contact with me ever since when I ask about the difference. Real nice

看起来这位网友没有仔细看清合同。有些合同是不允许终止，只有买断选项。Vista Services 和 建筑商 的 第三方房屋质保 类似。

Vista Services 不提供 热水器安装，出租和维护，几十家热水器供应商 提供 热水器安装，出租和维护，Vista Services代他们收钱并帮助他们转达客户需求。 客户支持来自具体的热水器供应商。有的热水器供应商服务不周到，Vista Services就成了背锅侠。 网上多半的负面评价说明 很多热水器供应商服务不周到。

最后总结：

“打算换个公司或者干脆不租了，自己装一个。”可能会带来很多不可预测的麻烦。参见上面网友评价和本人的点评。

如果不想信用卡预授权，最好直接买断热水器。

 

[春夏之交]

10多年前我装热水器花400多刀，现在2000多刀。

他们10多年前说那热水器是租的，10多年来我每个月付租金。今年热水器坏了，叫他们来人修，结果他们告诉我10多年前的热水器是我买的，他们不能免费修。我不得已装新热水器，然后把10多年我交给他们的租金，一次性退给我了。