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An Alberta woman says she has to repay almost $10,000 — plus interest — after her line of credit was drained and the money transferred out of her Bank of Montreal account without her permission.
Charlene MacNeil, 37, said she panicked when she received a credit limit alert email on the evening of Aug. 28, notifying her she had just $33 of available credit left on her $15,000 line of credit at BMO.
She checked her account, noticed a lot of money was missing, and immediately called the bank's corporate hotline to report it.
The next morning at her local branch in Tofield, Alta., she learned that $10,300 had been transferred from her line of credit to her chequing account. Then, $9,702 was sent from her chequing account to a bill payee she didn't recognize.
Charlene MacNeil, 37, said she panicked when she received a credit limit alert email on the evening of Aug. 28, notifying her she had just $33 of available credit left on her $15,000 line of credit at BMO.
She checked her account, noticed a lot of money was missing, and immediately called the bank's corporate hotline to report it.
The next morning at her local branch in Tofield, Alta., she learned that $10,300 had been transferred from her line of credit to her chequing account. Then, $9,702 was sent from her chequing account to a bill payee she didn't recognize.