可得留神！下面是渥太华新闻组的一个哥们儿用完sympatico的下场，弄不好您也得陷进去。
AVOID SYMPATICO!
I signed with up Sympatico's High Speed Internet service back in 1999.
Unfortunately, I decided at the time to go with automatic monthly
withdrawals. At the end of June 2001, I contacted Sympatico to cancel my
service. As per Sympatico's instructions, I returned the DSL modem and
accessories to the nearest Canada Post branch on July 27, 2001, and
received a stamped receipt. They continued to withdraw funds from my
bank account in July even though the account was cancelled, paid in full
and all hardware was returned. In February 2002 (after making several
telephone calls over a 4 month period) I was sent a refund cheque for
the ³accidental² July withdrawal.
On May 3, 2002, I received a bill from Sympatico requesting a payment of
$345.08 for the DSL modem that they claim wasn't returned. I called them
and told them that I had indeed returned the modem (and have a stamped
receipt from Canada Post dated July 27th 2001 to prove it). On May 13th,
2002, (10 months after canceling my account with them) without my
permission, they went into my bank account and withdrew $345.08. Now, I
have a fight to get my money back. My advice to those of you thinking of
going with Sympatico is, DON'T! SYMPATICO IS BAD NEWS. THEY ARE
COMPLETELY INCOMPETENT. THESE GUYS TREAT CUSTOMERS LIKE CRAP. STAY AWAY
FROM THIS COMPANY. Go with Cable or Magma. AVOID SYMPATICO!
I'm hoping that the power of the Internet will teach this pathetic
company a lesson.
Regards,
Dan Lussier
AVOID SYMPATICO!
I signed with up Sympatico's High Speed Internet service back in 1999.
Unfortunately, I decided at the time to go with automatic monthly
withdrawals. At the end of June 2001, I contacted Sympatico to cancel my
service. As per Sympatico's instructions, I returned the DSL modem and
accessories to the nearest Canada Post branch on July 27, 2001, and
received a stamped receipt. They continued to withdraw funds from my
bank account in July even though the account was cancelled, paid in full
and all hardware was returned. In February 2002 (after making several
telephone calls over a 4 month period) I was sent a refund cheque for
the ³accidental² July withdrawal.
On May 3, 2002, I received a bill from Sympatico requesting a payment of
$345.08 for the DSL modem that they claim wasn't returned. I called them
and told them that I had indeed returned the modem (and have a stamped
receipt from Canada Post dated July 27th 2001 to prove it). On May 13th,
2002, (10 months after canceling my account with them) without my
permission, they went into my bank account and withdrew $345.08. Now, I
have a fight to get my money back. My advice to those of you thinking of
going with Sympatico is, DON'T! SYMPATICO IS BAD NEWS. THEY ARE
COMPLETELY INCOMPETENT. THESE GUYS TREAT CUSTOMERS LIKE CRAP. STAY AWAY
FROM THIS COMPANY. Go with Cable or Magma. AVOID SYMPATICO!
I'm hoping that the power of the Internet will teach this pathetic
company a lesson.
Regards,
Dan Lussier
