Mendes Toyota = Poor service

[Black Cat]

Folks,

Think before you buy a car from Mendes Toyota. My personal experience is that their after sale service is terrible. I wonder if the technicians there are qualified at all. They often can't find the reasons for many problems or come up with wrong diagnosis.

Just a warning.

 

[michael W]

是么？我觉得还行吧，搞定就行了。
而且车开好意定就不用修了，保养最终要！

 

[novice]

All Toyota dealers are very bad. Do not buy Toyota car again.

 

[功夫]

最初由 novice 发布
All Toyota dealers are very bad.

Eaxctly, also cutting you with black hands:smokin:

 

[thomas]

There is always a way to solve the problem!

I can fully understand what you think right now. If I were you, I will think the same way.

But this is in Canada, not in China. Toyota is serious to please the customer. Maybe you had bad experience, but do not blame a dealership upon the automaker.

I never regret that I am living in North America. No matter you are talking about Japanese cars or German cars, the American car market is the last defense for all the imported brands. There is always a way to solve the problems. Whatever you drive, BMW, Mercedes, Toyota, Honda, I always believe you could get best service.

I don't know your story, but I think there must be some mistakes. I think you can try another way to correct. You can call Mendes Toyota directly, and ask for Joe Mendes, who is the owner of the dealership.
If you are still unsatisfied, call Toyota Canada directly at 1-888-TOYOTA-8. I don't think TOYOTA will ignore you. Toyota won CAA Pyramid Award every year because of the best ownership satisfaction. I don't think they want to give it up.

I know there are also 3 chinese salesperson in Mendes, if you want to complain, they can also help you out.

http://www.caa.ca/e/automotive/pyramid-awards.shtml

 

[greensleeve]

that's normal result when you buy a japs plastic car

 

[小C]

想了解一下大家对那个说中文的DEALER评价怎么样?以前有一个贴子,但找不到了.

 

[bbj]

Re: There is always a way to solve the problem!

最初由 thomas 发布
I can fully understand what you think right now. If I were you, I will think the same way.

...........

I don't know your story, but I think there must be some mistakes. I think you can try another way to correct.

全是费话.

最初由 thomas 发布

You can call Mendes Toyota directly, and ask for Joe Mendes, who is the owner of the dealership.
If you are still unsatisfied, call Toyota Canada directly at 1-888-TOYOTA-8. I don't think TOYOTA will ignore you. Toyota won CAA Pyramid Award every year because of the best ownership satisfaction. I don't think they want to give it up.

I know there are also 3 chinese salesperson in Mendes, if you want to complain, they can also help you out.

http://www.caa.ca/e/automotive/pyramid-awards.shtml

直接进正题,大家都省力气.