[推荐] IT Specialist I

  • 主题发起人 主题发起人 GM0
  • 开始时间 开始时间

GM0

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2002-02-24
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Proposed Work Location:
Building Title: CEG KINGSTON
Street Address 1: 455 FRONT ROAD, PO BOX 2100
Street Address 2:
City: Kingston
State/Province/Region: ON Ontario
Country: Canada
Zip/Postal Code: K7L 4Z6
Relocation Funding Available?: No
Clearance Required: NONE
Industry / Business Sector: Chemical
Primary Global Role Family-Discipline: Technical Primary Global Role Title: Help Desk/Customer Internet Newsgroup(s): can.jobs
Requisition Number: 2002RSA-PPOT12643GLO1
Number of Positions: 1
VP or Equivalent: Roynon, John
CSC Job Title: IT SPECIALIST I
Type of Position: 1: Regular
Expiration Date: 07-Dec-2002
Email Alias Used for 1st Source Resume Databank: hrcanada@csc.com


Keyword Description:
MICROSOFT OFFICE; Window 95; Windows 2000; Windows 98; Windows NT


Posting Description:
Essential Functions: This is a CSR/TSR entry level position. The position involves mainly end-user computer support/installations with some help desk support work as well. The incumbent will provide end-user support/installations to customers seeking assistance and problem resolution around all aspects of PC hardware/software. Typically someone with less than one year full time experience would fill this role.

Essential Knowledge: 1. Sound knowledge of Windows 95/98/NT/2000
2. Experience and understanding of basic LAN technology in a client-server environment.
3. Ability to support a broad variety of PC and related software/hardware technology (eg. MS Office, Lotus Notes etc)

Essential Education: Graduate of a computer program in College or University

Essential Skills: 1. Possess demonstrated problem solving skills and able to provide creative solutions to problems as appropriate.
2. Utilize effective time management skills and demonstrate self-management skills.
3. Ability to provide remote problem resolution using remote communication tools.
4. Excellent telephone communication skills and ability to deal with customers.

Organizational "Fit" Considerations: A highly motivated team player. Must be able to follow defined processes.
 
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