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1。Operations Analyst
Ottawa, Ontario, Canada
This is a unique opportunity to join the CGI Group in Ottawa in providing leading IS/IT services to our broad client base as an Operations Analyst.
Role and Responsibilities
The Operations Analyst will keep internal processes and policies relating to IT Data center services and its environment up to date with current practices of both ITIL and ISO. Will need to write and edit manuals, instruction books, technical and administrative documentation for an Operations Data Center. The individual selected for this position will support the day-to-day operation of technologies for the Data Centre infrastructure environment.
Strong interpersonal, presentation and communications skills, and English written skills are a must.
CGI is the fourth largest independent information technology services firm in North America providing end-to-end IT services and business solutions to more than 3,000 clients worldwide. CGI provides a full range of IT services, including consulting, systems integration and the management of business and IT functions.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for this position start on the date of hire and include minimum 3 weeks vacation, potential profit sharing and a stock purchase plan. We are an equal opportunity employer.
We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
Must Have Skills
Involvement in collecting/analyzing data to formulate policies/solutions for change, problem, service level, asset/configuration and performance mgmt.
Strong technical background and overall understanding of IT infrastructure processes and procedures.
Hands on experience with the ITIL framework and methodologies.
Data center operations experience.
Ottawa, Ontario, Canada
This is a unique opportunity to join the CGI Group in Ottawa in providing leading IS/IT services to our broad client base as an Operations Analyst.
Role and Responsibilities
The Operations Analyst will keep internal processes and policies relating to IT Data center services and its environment up to date with current practices of both ITIL and ISO. Will need to write and edit manuals, instruction books, technical and administrative documentation for an Operations Data Center. The individual selected for this position will support the day-to-day operation of technologies for the Data Centre infrastructure environment.
Strong interpersonal, presentation and communications skills, and English written skills are a must.
CGI is the fourth largest independent information technology services firm in North America providing end-to-end IT services and business solutions to more than 3,000 clients worldwide. CGI provides a full range of IT services, including consulting, systems integration and the management of business and IT functions.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for this position start on the date of hire and include minimum 3 weeks vacation, potential profit sharing and a stock purchase plan. We are an equal opportunity employer.
We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
Must Have Skills
Involvement in collecting/analyzing data to formulate policies/solutions for change, problem, service level, asset/configuration and performance mgmt.
Strong technical background and overall understanding of IT infrastructure processes and procedures.
Hands on experience with the ITIL framework and methodologies.
Data center operations experience.